Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michael Schmidt

Kansas City,MO

Summary

Knowledgeable and dedicated customer service professional with extensive experience in Logistics industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

Overview

9
9
years of professional experience

Work History

Customer Service Representative

Labcorp
04.2015 - 10.2023
  • Properly documented all specimens received using Labcorp's MSS Software and paper manifests.
  • Communicated with dispatch and customers for accurate delivery information.
  • Loaded and unloaded specimens onto delivery vehicles for proper storage and handling.
  • Managed delivery route for optimal use of time and fuel.
  • Escalated issues to supervisor for immediate remediation.
  • Followed safety procedures and regulations to protect specimens and vehicles.

Education

No Degree - General Studies

Southwestern Illinois College
Belleville, IL
08.2007

High School Diploma -

Collinsville High School
Collinsville
03.2005

Skills

  • Critical Thinking
  • Problem-Solving Ability
  • Customer Service
  • Customer Relationship Management
  • Quality Control
  • Documentation
  • Coordination
  • Managing Multiple Tasks

Timeline

Customer Service Representative

Labcorp
04.2015 - 10.2023

No Degree - General Studies

Southwestern Illinois College

High School Diploma -

Collinsville High School

Similar Profiles

CREATE PROFILE
Michael Schmidt