Duc Huy Nguyen
Santa Ana,CA
Summary
Knowledgeable and dedicated customer service professional with extensive experience in warehouse industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Overview
5
5
years of professional experience
Work History
Retail Customer Service Associate
The Home Depot Inc
03.2019 - Current
- Maintained a clean and organized store environment, enhancing customer shopping experience.
- Demonstrated adaptability when assigned multiple tasks such as cashiering duties or assisting in other store departments as needed.
- Enhanced customer satisfaction by providing exceptional service and addressing inquiries promptly.
- Trained new employees on company policies, procedures, and best practices in retail customer service delivery.
Education
Bachelor of Science - Mechanical Engineering
California State Polytechnic University, Pomona
Pomona, CA05.2026
Certificate of Achievement - Engineering STEM Core
Santa Ana College
Santa Ana, CA05.2023
High School Diploma -
Santa Ana College School of Continuing Education
Santa Ana, CA05.2019
Skills
- Excellent written and oral communication
- Good communication skills
- Teamwork and Collaboration
- Quick-learner and Problem Solving skills
Languages
English
Native or Bilingual
Vietnamese
Native or Bilingual
Timeline
Retail Customer Service Associate
The Home Depot Inc
03.2019 - Current
Bachelor of Science - Mechanical Engineering
California State Polytechnic University, Pomona
Certificate of Achievement - Engineering STEM Core
Santa Ana College
High School Diploma -
Santa Ana College School of Continuing Education
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