Duc Trung Bui
Bethany,OK
Summary
Dependable server successful improvising fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
4
4
years of professional experience
Work History
Server
Coco And Lee
06.2022 - 09.2023
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Host and Server
John
02.2021 - 06.2021
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
- Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
- Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
Busser,host and Server
Danny
12.2019 - 02.2021
- Enhanced customer satisfaction by maintaining a clean and organized dining area.
- Assisted servers in providing efficient service for improved guest experiences.
- Ensured timely food delivery by promptly bringing out dishes from the kitchen.
- Reduced wait times for tables by quickly clearing and resetting them after guests departed.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
Education
High School Diploma -
Ngo Thi Nham High School
Vietnam06.2019
Skills
- Order Management
- Food Running
- Safe Food Handling
- Guest Engagement
- Quality Control
- Time Management
- Problem Solving
- Staff Training
Languages
Vietnamese
Native or Bilingual
English
Professional Working
Timeline
Server
Coco And Lee
06.2022 - 09.2023
Host and Server
John
02.2021 - 06.2021
Busser,host and Server
Danny
12.2019 - 02.2021
High School Diploma -
Ngo Thi Nham High School
Similar Profiles
Shannon CouchShannon Couch
Licensed Practical Nurse at Lee Physicans Group - Lee HealthLicensed Practical Nurse at Lee Physicans Group - Lee Health
Sean StoneSean Stone
Bartender at Coco CantinaBartender at Coco Cantina
Tao Cong DoTao Cong Do
Store Manager at Coco Nails Spa and Beauty Pty LtdStore Manager at Coco Nails Spa and Beauty Pty Ltd