Duke Alika Ferreira III
Las Vegas
Summary
Aloha, My name is Duke Alika Ferreira III. I was born and raised on the Big Island of Hawaii and recently relocated to Las Vegas with my fiancée to begin an exciting new chapter in our lives. While Hawaii will always be home, I'm eager to grow both personally and professionally in this new environment. Customer service has always been a top priority for me. I take pride in delivering exceptional experiences, building lasting relationships, and making sure every client feels valued. I am highly self-motivated, dependable, and committed to giving 120% in every opportunity I'm given. Having grown up around the automotive industry-thanks to my father's 25+ years of experience and ownership of a car dealership-I've developed a deep understanding of car sales, customer needs, and business operations. Over the last two years, I've worked at Island Wide Motors, starting as a lot attendant before being promoted to a car salesman. Through that time, I gained hands-on experience, learned valuable skills, and built a strong closing ratio. If given the opportunity to join your dealership, I am confident that I will be a reliable and driven asset to your team.
Overview
3
3
years of professional experience
Work History
Car Salesman
Island Wide Motors
09.2023 - 05.2025
- Assisted customers with vehicle selection, test drives, and financing
- Generated leads through CRM, referrals, and walk-in traffic
- Managed customer relationships from initial contact to post-sale follow-up
- Maintained a high closing ratio and consistently exceeded monthly sales goals
- Reason for leaving: Relocated to Las Vegas
Lot Attendant
Island Wide Motors
01.2022 - 09.2023
- Maintained inventory, cleaned and staged vehicles, assisted with dealership operations
- Supported sales staff and learned dealership workflows
Skills
- Proficient in CRM systems and lead tracking
- Strong customer relationship management
- Excellent communication and interpersonal skills
- Skilled in generating new leads and prospecting
- Efficient in handling paperwork and dealership documentation
- Knowledgeable in customer credit compliance and financing options
- Adaptable to fast-paced sales environments
- Competent in Microsoft Office, Google Workspace, and dealership software
- Effective in follow-up strategies to convert leads into sales
- Strong vehicle product knowledge across various makes and models
- Reliable, punctual, and team-oriented
- High closing ratio with proven customer satisfaction
Training
- Jim Ziegler Automotive Sales Training
- Ally Financial; Compliance & Financing Seminar
- Customer Compliance & Ethics Training
Disclaimer
Thank you for taking the time to review my resume. I am excited about the opportunity to bring my passion for customer service, automotive knowledge, and work ethic to your team. I look forward to the possibility of contributing to your company's continued success. Mahalo, Duke Alika Ferreira III
Timeline
Car Salesman
Island Wide Motors
09.2023 - 05.2025
Lot Attendant
Island Wide Motors
01.2022 - 09.2023
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