Dukendly Casimir
Indianapolis,IN
Summary
Skilled Multilingual Translator and Community Management Professional with experience in translating communications and supporting property operations. Proven ability to organize community events and collaborate with teams to enhance resident engagement and satisfaction.
Overview
4
4
Languages
1
1
Certification
11
11
years of professional experience
Work History
Assistant Community Manager
Asset Living
Indianapolis, IN
09.2025 - Current
- Coordinated resident events to enhance community engagement and foster relationships among residents.
- Assisted in managing property operations, ensuring compliance with company policies and procedures.
- Monitored leasing activities and maintained accurate records of occupancy rates and tenant requests.
- Developed training materials for new staff, promoting operational efficiency and consistency in service delivery.
- Occupancy was 80% when I started and brought it to 94.5%
- Met with residents to gather information and develop effective solutions.
- Organized community events to foster relationships among residents and promote a sense of belonging.
- Evaluated property conditions and recommended improvements.
Translator and Interpreter (Remote)
Surepro tax services
West Palm Beach, FL
01.2016 - Current
- Provided simultaneous verbal translation for diverse audiences during live events.
- Assisted non-native speakers with tax and immigration paperwork, ensuring clear communication and understanding.
- Translated complex tax documents to ensure compliance with local regulations.
- Interpreted client communications during consultations for enhanced understanding.
- Assisted in developing bilingual materials for client education and outreach.
Assistant Property Manager
Elon Property Management
Indianapolis, IN
12.2024 - 09.2025
- Oversaw maintenance requests, prioritizing urgent issues for timely resolution.
- Assisted in budget preparation, tracking expenses to support financial accuracy.
- Developed and implemented property marketing strategies to attract new tenants.
- Analyzed tenant feedback to drive improvements in services and property management practices.
- Followed up on delinquent tenants and coordinated collection procedures.
- Coordinated move-ins and move-outs, ensuring smooth transitions for both tenants and the property management team.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Resolved conflicts between tenants regarding noise, encroachments, and parking.
- Increased tenant satisfaction by promptly addressing maintenance requests and resolving issues efficiently.
- Kept accurate records of all resident and tenant correspondence.
- Collaborated with the legal department on eviction proceedings when necessary; following proper protocols and documentation requirements laid down by law.
Account Manager
A1 Management Group
Indianapolis, IN
12.2019 - 01.2024
- Acted as main point of contact in matters relating to client concerns and needs.
- Motivated and worked with onboarding team members to successfully integrate new employees into the organization.
- Served as main point of contact for client concerns, ensuring timely resolution of issues.
- Built and maintained productive relationships with residents
- Motivated and worked with onboarding team members to successfully integrate new employees into the organization.
- Analyzed sales space capacities based on system parameters, securing high stock availability.
Education
High School Diploma -
Palm Beach Gardens High School Adult Education Center
Palm Beach Gardens, FL06.2017
Some College (No Degree) - Hospitality And Tourism
Palm Beach State College
Lake Worth, FLSkills
- Yardi software proficiency
- Eviction law knowledge
- Document control
- Vendor management
- CRM software
- Daily operations oversight
- Document Evaluations
- Client Services
- Customer Engagement
- Verbal and Written Communication
- Rapid knowledge retention
- Document assessment
- Multitasking
- Cultural Awareness
- Proofreading Skills
- Multilingual communication
Accomplishments
Contributed to " The Life at Belhaven Place " being recognized as one of ORA’s Top 100 properties.
Certification
Fair Housing Certified
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
French
Professional Working
Haitian Creole
Native or Bilingual
Timeline
Assistant Community Manager
Asset Living
09.2025 - Current
Assistant Property Manager
Elon Property Management
12.2024 - 09.2025
Account Manager
A1 Management Group
12.2019 - 01.2024
Translator and Interpreter (Remote)
Surepro tax services
01.2016 - Current
Some College (No Degree) - Hospitality And Tourism
Palm Beach State College
High School Diploma -
Palm Beach Gardens High School Adult Education Center