Dukenson Pierre
Lehigh Acres,FL
Summary
Customer Service Cashier with background in fast-paced retail environments. Known for offering consistent, friendly service to all customers while accurately handling cash and card transactions. Skilled at promoting customer satisfaction through effective problem resolution and efficient checkout processes. Notable impact on enhancing overall store performance by maintaining organized work areas and optimizing workflow efficiency.
Overview
14
14
years of professional experience
Work History
Customer Service Cashier
Digicel
Haiti , PAP
2020.02 - 2024.03
- Operated cash registers to process payments for goods and services.
- Provided excellent customer service by helping customers locate items they were looking for.
- Followed established loss prevention procedures when dealing with suspicious customers or activities.
Customer Service Representative
Natcom
Carrefour , PAP
2013.01 - 2020.01
- Answered customer inquiries via phone, email, and chat.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Provided accurate information about products and services to customers.
- Resolved customer complaints promptly and efficiently.
Stocking Shelves
Delimart
Carrefour , PAP
2010.01 - 2012.12
- Assisted in stocking shelves with pharmaceutical products.
- Assisted in stocking shelves, rotating product, and maintaining store cleanliness.
- Assisted in unloading trucks, stocking shelves, and organizing merchandise.
- Verified pricing accuracy of all merchandise before stocking shelves.
Education
Some College (No Degree) - Living Language
Ecole Normale Superieure
HaitiSkills
- Product Merchandising
- Merchandise Restocking
- Customer Complaint Resolution
- Guest Services
- Customer Service
- Order coordination
Timeline
Customer Service Cashier
Digicel
2020.02 - 2024.03
Customer Service Representative
Natcom
2013.01 - 2020.01
Stocking Shelves
Delimart
2010.01 - 2012.12
Some College (No Degree) - Living Language
Ecole Normale Superieure
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