Dulce Avila
El Monte,CA
Summary
Dynamic sales associate with a proven track record at La Puente Shell, excelling in customer service and problem-solving. Skilled in managing cash transactions and fostering customer relationships, I consistently enhanced store appeal and ensured product availability. Committed to teamwork and delivering exceptional experiences, I thrive in high-pressure environments.
Developed skills in fast-paced retail environments, ready to transition into new field. Demonstrates keen ability to connect with customers and facilitate positive interactions. Committed to leveraging these transferrable skills in dynamic and collaborative setting.
Overview
2026
2026
years of professional experience
Work History
Sales Associate
La Puente Shell
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Maintenance Director
Coin Laundry
05.2024 - Current
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Education
Graduate Certificate -
El Monte High School
El Monte, CA06.2023
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
Languages
Spanish
Full Professional
Timeline
Maintenance Director
Coin Laundry
05.2024 - Current
Sales Associate
La Puente Shell
Graduate Certificate -
El Monte High School
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