Dulce Castellanos
Miami,FL
Summary
Currently a part-time student enrolled in Cosmetology School, Seeking to gain work experience of all kind. Motivated student offering valuable contributions in all facets of administrative activities derived from diverse. Organized and dependable candidate able to successfully manage multiple priorities with a positive attitude, also willingness to take on added responsibilities to meet team goals. Ready to help and contribute to achieve company goals.
Overview
3
3
years of professional experience
Work History
Front Desk Receptionist
First Service Residential
08.2022 - 01.2023
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
- Monitored office supplies by checking inventory and placing orders.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Stored guest valuables in safe and individual boxes for security.
- Contacted housekeeping staff and maintenance department to resolve issues with guest rooms.
- Retrieved mail, packages and documents on behalf of guests, promptly verifying receipt and arranging for pickup or transmittal.
- Used internal software to process reservations, check-ins and check-outs.
Baby Sitter
Family, Friends & Others
01.2020 - 06.2021
- Prepared healthy, age-appropriate snacks and meals.
- Assisted children with homework assignments and special projects across different subjects.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Bathed, dressed and helped with teeth brushing as part of bedtime preparation.
- Taught children to organize toys, wash hands and share by leading by example.
- Encouraged children to be understanding and patient with others.
- Supervised children on playground to help develop physical and social skills.
- Identified warning signs of emotional and developmental problems in children.
- Balanced playtime and limited screen time to support development of fine motor, gross motor and cognitive skills.
Education
Associate Degree in Cosmetology - Cosmetology
La Belle Beauty Academy
Miami, FL03-2025
High School Diploma -
Rolesville High School
Rolesville, NC06-2022
Skills
- - Telephone etiquette
- - Call forwarding
- - Office organization
- - File management
- - Sorting and labeling
- - Skilled in Microsoft Word, Microsoft Office
- - Filing
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Front Desk Receptionist
First Service Residential
08.2022 - 01.2023
Baby Sitter
Family, Friends & Others
01.2020 - 06.2021
Associate Degree in Cosmetology - Cosmetology
La Belle Beauty Academy
High School Diploma -
Rolesville High School