Dulce Garcia
Leasing Professional with 5+ years of multifamily property management experience delivering exceptional resident experiences, increasing occupancy, and consistently exceeding leasing goals. Recognized as a Top Leasing Star four times in 2025 for outstanding sales performance while averaging 8 new leases per month. Played a key role in maintaining three apartment communities at approximately 97% occupancy from 2023–2025 through consultative selling, resident retention, and proactive customer service.
Known for building lasting relationships with prospects and residents, creating memorable leasing experiences, and collaborating with onsite teams to achieve occupancy and revenue goals. Highly experienced with Fair Housing compliance, lease administration, CRM systems, marketing, and property management software including ResMan, Rent Manager, OneSite, and Knock CRM.
Work History
Leasing Professional
3 Years 7 Months- Consistently recognized as a high-performing leasing professional, earning Top Leasing Star recognition four times in 2025.
- Average 8 new leases per month through relationship-based selling, proactive follow-up, and personalized apartment tours.
- Helped maintain three apartment communities at approximately 97% occupancy by converting qualified leads, supporting resident retention, and delivering exceptional customer service.
- Manage the complete leasing lifecycle, including lead generation, prospect qualification, apartment tours, application processing, lease execution, move-in coordination, and follow-up.
- Deliver a hospitality-driven leasing experience focused on understanding each prospect’s needs and matching them with the right apartment home.
- Collaborate with maintenance and management teams to ensure apartment readiness and seamless move-ins.
- Maintain strict compliance with Fair Housing regulations and company policies.
- Analyze market trends and competitor pricing to support occupancy and revenue goals.
- Utilize ResMan, Rent Manager, OneSite, and Knock CRM to manage leasing activity, resident communication, reporting, and documentation.
- Consistently receive positive recognition from residents through ApartmentRatings.com reviews for professionalism, responsiveness, and outstanding service.
Leasing Consultant
1 Year 6 Months- Successfully leased apartment homes within a 350+ unit community while supporting high occupancy goals.
- Processed lease agreements, renewals, applications, and move-in documentation with accuracy and efficiency.
- Managed prospect follow-up and pipeline activity using OneSite and Knock CRM.
- Executed marketing initiatives that increased qualified traffic and leasing opportunities.
- Assisted with resident account management, delinquency follow-up, and payment processing.
- Worked closely with onsite management to deliver exceptional resident experiences and achieve leasing objectives.