Dulce Gervacio
Shafter,California
Summary
Adaptable professional with a background in customer service and fast-paced retail support. Strong communication, problem-solving, and time management skills support accurate cash handling and positive guest experiences.
Overview
1
1
Language
2
2
years of professional experience
Work History
Barista/Cashier
Starbucks
Shafter, California
05.2025 - Current
- Prepared handcrafted beverages according to Starbucks recipes and quality standards.
- Maintained cleanliness, organization, storage, and sanitation across food and beverage products to support quality.
- Greeted customers and answered questions about menu items and drink customizations.
- Supported team members during peak rushes and shared barista station duties.
Cashier
Angry Chickz
Bakersfield, CA
06.2024 - 06.2025
- Processed cash, card, and mobile payments accurately.
- Welcomed guests and responded to menu questions politely.
- Kept thecheckout area clean, including countertops, registers, windowsills, and floors.
- Provided strong customer service through active listening and attentive guest engagement.
Education
Associate of Science - Business Administration
Bakersfield College
Bakersfield, CA12-2024
Associate of Science - Business Administration And Management
California State University, Bakersfield
Bakersfield, CA10-2026
Skills
- Customer service
- Office administration
- Cash handling
- Team collaboration
- Problem solving
- Fast paced environment adaptability
- Organization and prioritization
- Excellent communication
- Adaptable and flexible
- Continuous improvement
- Active listening
- Time management
Languages
Spanish
Native/ Bilingual
Timeline
Barista/Cashier
Starbucks
05.2025 - Current
Cashier
Angry Chickz
06.2024 - 06.2025
Associate of Science - Business Administration
Bakersfield College
Associate of Science - Business Administration And Management
California State University, Bakersfield