Dulce Guinto
Laredo
Summary
Dynamic Shift Supervisor recognized for strong leadership and problem-solving skills. Expertise in staff training and safety compliance, contributing to a positive work environment and efficient operations.
Overview
13
13
years of professional experience
Work History
Shift Supervisor
City Of Laredo
Laredo
01.2018 - 01.2026
- Supervised daily operations, ensuring compliance with city policies.
- Coordinated staff schedules and optimized shift assignments for maximum coverage.
- Trained new employees on operational procedures and safety protocols.
- Conducted regular safety inspections, maintaining adherence to regulations.
- Facilitated interdepartmental communication to support operational objectives.
- Resolved staff conflicts promptly, fostering a positive work environment.
- Performed cash handling duties, including counting money and preparing bank deposits.
- Completed opening and closing tasks to enhance business efficiency.
- Conducted inspections of bridge structures to identify wear or safety issues.
- Implemented process improvements to streamline bridge inspection and maintenance operations.
- Advised senior management on long-term strategies related to bridge design, construction, maintenance, and repair.
- Analyzed data collected from periodic inspections of existing bridges to assess condition and make recommendations for repairs or replacements.
- Monitored bridge inspection reports for safety issues and identified corrective action plans.
- Communicated with employees to demonstrate high standards and mitigate issues.
- Communicated with suppliers and coordinated delivery of supplies to job sites.
Manager's Assistant
Dairy Queen Grill & Chill
Laredo
05.2013 - 09.2017
- Oversaw daily operations and staff performance during peak hours, ensuring optimal service delivery.
- Supervised employee activities to maintain high productivity and exceptional customer service.
- Managed inventory by monitoring stock levels, ordering supplies, and maintaining product quality to support operations.
- Assisted in training new employees on shift operations to ensure consistent service delivery.
- Verified cash drawer accuracy during opening and closing shifts to prevent discrepancies.
- Counted and balanced registers at the end of shifts to maintain financial integrity.
- Supervised cleaning of dining areas, restrooms, kitchen equipment, and floors for safety.
Education
Associate of Science -
Laredo Community College
Laredo, TX05-2011
Skills
- Team leadership
- Inventory management
- Customer service excellence
- Conflict resolution
- Risk management
- Data analysis
- Training development
Timeline
Shift Supervisor
City Of Laredo
01.2018 - 01.2026
Manager's Assistant
Dairy Queen Grill & Chill
05.2013 - 09.2017
Associate of Science -
Laredo Community College