Dulce Martinez
Los Fresnos,TX
Summary
I am a barista and gift shop attendant and Team Lead at Margaritaville, excelling in customer focus and workload management. Recognized for fostering a positive team environment and training new staff. Skilled in organizing inventory and maintaining high standards of cleanliness, ensuring efficient service during peak hours. Committed to delivering exceptional customer experiences. My advantage is I am bilingual.
Overview
2026
2026
years of professional experience
Work History
Barista
Margaritaville
2023 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Controlled line and crowd with quick, efficient service.
- Maintained regular and consistent attendance and punctuality.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
Education
High School Diploma -
Port Isabel High School
Port Isabel Tx 05.2020
Skills
- Customer focus
- Workload management
- Monthly inventory
- Organizing inventory
- Team Lead
Accomplishments
Promoted Team Leader
Timeline
Barista
Margaritaville
2023 - Current
High School Diploma -
Port Isabel High School