Overview
Work History
Education
Skills
Certification
Timeline
Generic

Dulce Morales-Sanchez

Bethlehem,GA

Overview

5
5
years of professional experience
1
1
Certification

Work History

Shift Lead

Pizza Hut
08.2021 - Current
  • Originally worked at the Duluth location, then transferred to commerce dine in location and now work at the Dacula, GA location.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Responded to and resolved customer questions and concerns.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Trained and mentored new employees to maximize team performance.
  • Completed store opening and closing procedures and balanced tills.
  • Enforced company policies and regulations with employees.
  • Helped store management meet standards of service and quality in daily operations.
  • Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
  • Completed cash and credit card transactions accurately using POS software.
  • Monitored food inventory and supplies to prevent waste.
  • Disciplined and motivated staff to achieve challenging objectives in fast-paced culinary environments.
  • Maximized team productivity by expertly delegating tasks to kitchen staff.
  • Trained new hires in food handling and safety protocols to boost knowledge and performance.

Kumon Instruction Assistant

Kumon Learning Center
08.2020 - 01.2022
  • Supported classroom activities, tutoring, and reviewing work.
  • Supported classroom maintenance and upkeep, organizing books, and materials.
  • Facilitated activities in small groups to reinforce concepts taught by class teacher.
  • Completed daily reports on attendance and disciplinary performance.
  • Worked with teacher to optimize learning plans based on student test grades and evaluations.
  • Monitored student behavior in classes, laboratories and on field trips for unsafe or rule-breaking concerns.
  • Mentored and tutored individual students needing additional help.
  • Taught courses under guidance of senior instructors.
  • Copied, organized and distributed classroom assignments or other paperwork.

Education

NHCO Certified Phlebotomy Teachician -

Phlebotomy Training Specialists
Atlanta, GA
05-2024

High School Diploma -

Duluth High School
Duluth, GA
05-2021

Skills

  • Productivity monitoring
  • Production leadership
  • Conflict management
  • Daily reporting
  • Guest service
  • Coaching and mentoring
  • Quality control
  • Patient confidentiality
  • Venipuncture

Certification

  • PT - Phlebotomy Technician - 2024
  • Adult First Aid/CPR/AED, American Red Cross - 2025

Timeline

Shift Lead

Pizza Hut
08.2021 - Current

Kumon Instruction Assistant

Kumon Learning Center
08.2020 - 01.2022

NHCO Certified Phlebotomy Teachician -

Phlebotomy Training Specialists

High School Diploma -

Duluth High School

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Dulce Morales-Sanchez