Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Dulce Citlaly Perez Martinez

San Jose,CA

Summary

Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.

Overview

2
2
years of professional experience
2025
2025
years of post-secondary education
1
1
Certification

Work History

Sales Associate

Adidas Outlet
Milpitas, California
09.2025 - Current
  • Assisted customers in selecting appropriate footwear and apparel based on their needs and preferences.
  • Maintained clean and organized sales floor to enhance customer shopping experience.
  • Processed sales transactions accurately using point-of-sale systems and cash handling procedures.
  • Displayed merchandise attractively to encourage purchases and promote brand image.
  • Resolved customer inquiries and issues promptly to maintain satisfaction.
  • Utilized product knowledge to recommend complementary items to customers.
  • Maintained awareness of current sales promotions to inform customers effectively.

Server

The Boiling Crab
San Jose, CA
02.2024 - Current
  • Maintained cleanliness and organization of dining area to enhance guest experience.
  • Managed multiple tables while providing attentive service to each guest.
  • Participated in team meetings to discuss service improvements and operational efficiency.
  • Provided menu recommendations based on customer preferences and dietary needs.
  • Developed rapport with regular customers, fostering loyalty and repeat business.
  • Adapted to fast-paced environment by prioritizing tasks and managing time effectively.
  • Executed opening and closing duties such as setting up the dining area, restocking supplies.
  • Provided excellent customer service to ensure satisfaction.

Education

William C Overfelt
San Jose, CA

Skills

  • Customer service
  • Sales transactions
  • Merchandise display

Languages

Spanish
Professional

Certification

  • Cpr & First aide certification

Timeline

Sales Associate

Adidas Outlet
09.2025 - Current

Server

The Boiling Crab
02.2024 - Current

William C Overfelt
Dulce Citlaly Perez Martinez