Duncan Desing
Katy,TX
Summary
Dynamic leader with a proven track record at TGIF, adept in business planning/managing and team leadership. Spearheaded strategies to drive business growth, enhancing sales and profitability. Excelled in operational management and problem-solving, ensuring high customer satisfaction and team efficiency. Skilled in finance and communications, consistently exceeded revenue targets.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Shift Supervisor
Salad And Go
02.2024 - Current
- Completed store opening and closing procedures and balanced tills.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Responded to and resolved customer questions and concerns.
- Utilized upselling tactics to improve business.
Sales Representative
Schwans Supply Food Chain
01.2023 - 01.2024
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Supported the development of Regional Accounts annual/quarterly business plan.
- Responsible for full product portfolio
- Worked with distributors and food service operators to plan and execute the sales and marketing plans of the organization.
General Manager
TGIF
07.2022 - 01.2023
- Managed budget implementations, employee reviews, training, and schedules.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
General Manager
Potbelly
12.2014 - 06.2022
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
- Directed comprehensive sales efforts to exceed revenue targets consistently while maintaining customer satisfaction levels.
Education
BBA - Marketing
UW-Madison
Madison, WI09.2023
Bachelor of Arts - Liberal Arts And General Studies
Madison College
Madison, WI06.2016
Skills
- Sales and Marketing
- Business Planning/Managing
- P&L
- Ordering
- Scheduling
- Team Leadership
- Problem Solving
- Operational Management
- Communications
- Finance
Accomplishments
- First place in Black Friday catering sales two-years in a row at Potbelly
- Dean's List
Certification
- Food Safety Manager
Additional Information
- Strive in competitive atmospheres
- Sales building passion
- Team Captain of Varsity and Semi-Pro Football Teams
- 1st chair percussion and Rock Valley Conference Honors Band Member
- 12th Seasoned Athlete
Timeline
Shift Supervisor
Salad And Go
02.2024 - Current
Sales Representative
Schwans Supply Food Chain
01.2023 - 01.2024
General Manager
TGIF
07.2022 - 01.2023
General Manager
Potbelly
12.2014 - 06.2022
BBA - Marketing
UW-Madison
Bachelor of Arts - Liberal Arts And General Studies
Madison College