Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Duncan Gordon

Athol,MA

Summary

Dynamic leader with a proven track record as President/Owner of Arlington Rentals Inc, driving revenue growth and enhancing customer satisfaction through strategic planning and operational excellence. Skilled in budget management and employee relations, I foster innovation and accountability, successfully launching new products and optimizing processes for improved performance.

Overview

32
32
years of professional experience

Work History

President/Owner

Arlington Rentals Inc
01.1993 - Current
  • Hired and managed employees to maximize productivity while training staff on best practices and protocols.
  • Increased customer satisfaction through continuous improvement initiatives and excellent customer service.
  • Managed crisis situations effectively while minimizing disruption to daily operations.
  • Enhanced company performance by implementing strategic plans and overseeing daily operations.
  • Prepared annual budget forecasts and monitored performance to meet organizational objectives.
  • Drove revenue growth by expanding product offerings and identifying new market opportunities.
  • Cultivated strong relationships with external partners to foster collaboration and maximize resources.
  • Established a culture of accountability by setting clear expectations and holding individuals responsible for results.
  • Monitored financial performance and implemented measures to enforce compliance with budgetary standards.
  • Streamlined organizational processes by evaluating current systems and implementing improvements.
  • Inspired innovation by creating an environment that encouraged creative thinking and problem-solving capabilities.
  • Delivered operational excellence by optimizing resources, processes, and overall cost structure.
  • Developed strong partnerships with cross-functional teams for improved collaboration and efficiency.
  • Supported project management team for optimal performance.
  • Reduced operational costs through strategic cost management initiatives.
  • Launched new products successfully into the market after meticulous research, planning, and marketing campaigns.

Education

High School Diploma - General Studies

Athol Royalton Regional High School
Athol, MA
06.1980

Skills

  • Leadership team building
  • Organizational leadership
  • Strategic planning
  • Operational excellence
  • Integrity and ethics
  • Employee relations
  • Operations management
  • Staff training
  • Project management
  • Sales and marketing
  • Business development
  • Contract negotiation
  • Budget management
  • Negotiation
  • Company representation
  • Business planning
  • Strategic visioning
  • Operations oversight
  • Vendor sourcing and negotiations
  • Financial management
  • Revenue generation
  • Contract management
  • Event planning
  • Staff management
  • Innovation and creativity

Accomplishments

I have been in the General Rental business for over 43 and a half years, owning the present business Arlington Rentals Inc, DBA Taylor Rental Arlington, for 32+ years.

Running a profitable business, I would say my biggest achievement would be moving the business location in year 14, and not closing for any time at all.

Timeline

President/Owner

Arlington Rentals Inc
01.1993 - Current

High School Diploma - General Studies

Athol Royalton Regional High School
Duncan Gordon