Motivated professional eager to embrace new challenges. Demonstrates strong work ethic, adaptability, and exceptional interpersonal skills. Proven ability to work independently and rapidly acquire new skills.
Overview
5
5
years of professional experience
Work History
Concierge
Havenwood
Maple Grove, MN
12.2022 - Current
Delivered exceptional customer service to residents, families, and visitors, enhancing community experience.
Assisted residents with inquiries and requests, fostering a supportive and positive living environment.
Resolve issues efficiently and professionally while promoting resident satisfaction.Answer and direct phone calls, create documents, assist residents, and ensure high-level customer service.
Answer and direct multi-line phone calls while maintaining professionalism and confidentiality.
Support daily front desk operations by managing incoming mail, deliveries, and appointments.
Coordinate communication between residents, staff, and external visitors.
Prepare, organize, and maintain administrative documents and resident records.
Night Auditor
SpringHill Suites by Marriott
Maple Grove, MN
08.2024 - 03.2026
Managed overnight hotel operations, facilitating guest check-ins, check-outs, and reservations to enhance guest experience.
Completed daily financial reports and reconciled transactions, ensuring accuracy of records for financial integrity.
Addressed guest concerns independently while maintaining a safe and professional environment.
Supported hotel operations through effective communication between departments and upheld high standards of customer service.
Child Development Assistant
Birch grove elementary
Brooklyn Park, MN
06.2025 - 08.2025
Promoted a safe, inclusive, and positive learning environment while helping students develop social, academic, and emotional skills.
Assisted classroom teachers in supervising and engaging elementary-aged students during educational and enrichment activities, fostering a dynamic learning environment.
Assisted with lesson preparation, small group instruction, and behavior support.
Collaborated with staff to streamline daily operations and enhance student support.
Safe Communities and Violence Prevention Intern
Health and Human Services
Hennepin County, MN
06.2024 - 08.2024
Conducted research on evidence-based violence prevention strategies and community safety programs.
Collaborated with interdisciplinary teams to develop and implement effective violence prevention and public health projects.
Analyzed community violence prevention data to inform public health initiatives.
Identified trends and patterns in community data to support informed decision-making and program development.
Aggregated and reported data, preparing presentations for county staff and partners to enhance program understanding.
Attended community meetings and stakeholder discussions to gather qualitative data and community feedback.
Contributed to initiatives aimed at improving community health, safety, and equity across Hennepin County.
Maintained accurate records and ensured data integrity while working with sensitive information.
Regulatory Affairs Intern
Boston scientific
Maple grove, MN
06.2021 - 08.2021
Managed and tracked submissions for 10+ projects to the FDA, expediting approval timelines.
Reviewed and proofread 100+ regulatory documents, ensuring compliance with FDA standards.
Assisted cross-functional teams in meeting regulatory deadlines, enhancing document accuracy.
Education
Bachelor of Arts -
University of Minnesota - Twin Cities
Minneapolis, MN
05-2027
High School Diploma -
Osseo Senior High
Osseo, MN
06-2023
Skills
Customer service
Guest relations
Attention to detail
Community engagement
Project management
Data analysis
Regulatory compliance
Proficient with technology
Microsoft applications
Google applications
Problem solving
Effective communication
Local knowledge
Volunteer Experience
Labor and Delivery Unit Attendant, Maple Grove Hospital, Maple Grove, MN, 05/01/23, Present, Ensure the unit is organized for patients and assists with arising issues.
Volunteer Runner, North Memorial Health Hospital, Robbinsdale, MN, 03/01/21, 04/30/23, Transport postoperative patients, answer phone calls, and interact with staff and patients.
Student Election Judge, City of Osseo, Osseo, MN, 08/01/22, 08/31/22, Distribute voting forms and register citizens to vote during the 2022 Primary Election.
Awards
Wallin Scholar
PES Scholarship recipient
Activities Extracurriculars Leadership
Muslim Student Association, University of Minnesota Twin Cities- 2024-present
Public Relations chair for the Students for the Horn of Africa, University of Minnesota Twin Cities- 2024-present
Oromo Student Union at UMN, - 2024-present
Vice President of the Minorities in Stem club, University of Minnesota Twin Cities- 2024-present