Summary
Overview
Work History
Education
Skills
Timeline
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Durrell Burns

Hesperia,CA

Summary

Dynamic and results-driven professional with extensive experience in cash handling and customer service at McDonald's. Proven ability to lead teams effectively while managing inventory and ensuring operational efficiency. Recognized for exceptional multitasking and organization skills, consistently enhancing customer satisfaction and store performance.

Overview

5
5
years of professional experience

Work History

Cashier

Sprouts Farmers Market Inc, Grocery
Redlands, CA
01.2023 - 12.2024
  • Assisted customers with product inquiries and provided excellent service.
  • Maintained cleanliness and organization of checkout areas throughout shifts.
  • Handled cash, credit, and gift card transactions accurately and securely.
  • Collaborated with team members to ensure smooth store operations during busy periods.
  • Restocked shelves and ensured product availability for customers at checkout.
  • Performed other duties as assigned by management.
  • Helped customers find specific products, answered questions, and offered product advice.

Cashier Team Lead

McDonald's
Pasadena, California
10.2022 - 12.2023
  • Supervised cashier team and ensured smooth daily operations.
  • Trained new cashiers on customer service and register procedures.
  • Managed cash handling and balanced registers at shift end.
  • Assisted customers with inquiries and resolved issues promptly.
  • Monitored inventory levels and communicated needs to management effectively.
  • Performed daily opening and closing procedures for the register area.
  • Maintained a clean work environment by sweeping floors and wiping down counters regularly.

Courtesy Clerk

Stater Bros
Pasadena, CA
03.2020 - 06.2020
  • Assisted customers with inquiries and provided friendly service at checkout.
  • Stocked shelves and ensured proper product placement throughout the store.
  • Maintained cleanliness in all areas, including aisles and checkout stations.
  • Operated cash registers and handled transactions accurately for customers.
  • Monitored product expiration dates and removed outdated items from shelves.
  • Supported management by training new employees on store procedures and policies.
  • Assisted with price checks, go-backs, and replenishing supplies.

Education

High School Diploma -

John Muir High School
Pasadena, CA
06-2004

Some College (No Degree) - Graphic Design

University of La Verne
La Verne, CA

Skills

  • Cash handling
  • Customer service
  • Inventory management
  • Register operation
  • Sales reporting
  • Team leadership
  • Time management skills
  • Ordering and stocking
  • Multitasking and organization

Timeline

Cashier

Sprouts Farmers Market Inc, Grocery
01.2023 - 12.2024

Cashier Team Lead

McDonald's
10.2022 - 12.2023

Courtesy Clerk

Stater Bros
03.2020 - 06.2020

High School Diploma -

John Muir High School

Some College (No Degree) - Graphic Design

University of La Verne

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