Dusti Hanrahan
Springville,AL
Summary
Seeking a position that will utilize my knowledge and experience to provide quality service to patients. Excellent communication skills plus experience with insurance filing, accounts receivable and customer service. Goal oriented, personable and dependable, with strong belief in patient satisfaction.
Overview
2026
2026
years of professional experience
Work History
Insurance Specialist/Checkout/Front Desk
Leeds Family Eyecare
08.2020 - Current
- Filing insurance/Posting all insurance payments
- Confirm all insurance/copays prior to patient visit
- Insurance and Patient AR
- Scheduled appointments
- Multi-line telephone
- Entered charges with necessary diagnosis codes
- Calculated and collected copays/deductibles
- HIPAA and OSHA compliance
Insurance Department
Palmetto Infusion Services
2018 - 2019
- Filed home health claims to multiple insurances
- Skilled at working independently and collaboratively in a team environment.
Customer Service Manager/Pre-Production
HOYA Vision formerly Eyecare Associates
05.2007 - 12.2017
- Managed multiple employee customer service team
- Filed insurance for multiple optical practices
- Insurance and patient AR
- Data entry
- Multi-line telephone
- Resolve client/patient issues
- Scheduled appointments
- Patient check in/out-copays and deductibles.
Medical Office Receptionist
Dr. Dan D. Wright, DMD
09.2004 - 04.2007
- Filing Insurance
- Answering telephone
- Scheduling appointments
- Insurance and patient AR
- Patient check in/out-copays deductibles
- Dental Assistant when needed
- Daily Deposits
Education
High School Diploma -
EB Erwin High School
Birmingham05-1996
Skills
- Insurance Filing
- Treatment Planning
- Financial Arrangements
- Accounts Receivable
- HIPAA compliance
- Customer service-oriented
- Accurate and detailed
- Excellent communication skills
- CMS-1500 billing forms
- Works well in fast paced environment
Timeline
Insurance Specialist/Checkout/Front Desk
Leeds Family Eyecare
08.2020 - Current
Customer Service Manager/Pre-Production
HOYA Vision formerly Eyecare Associates
05.2007 - 12.2017
Medical Office Receptionist
Dr. Dan D. Wright, DMD
09.2004 - 04.2007
Insurance Department
Palmetto Infusion Services
2018 - 2019
High School Diploma -
EB Erwin High School