Dustin Armon
Rifle,CO
Summary
I am dedicated, punctual, have strong communication skills, and a solid work ethic. Strive to do the best job always, and try to be the best even in difficult situations. Have 14 years of management experience, and work well with others.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Service Technician
A-1 Heating & Cooling
02.2022 - 01.2024
- Increased customer satisfaction by providing timely and efficient service for various technical issues.
- Reduced equipment downtime by performing regular maintenance checks and resolving potential problems.
- Enhanced client retention through exceptional communication skills and a commitment to addressing concerns promptly.
- Collaborated with team members to complete complex installations, ensuring seamless integration of new systems.
- Streamlined processes for troubleshooting, resulting in faster resolution times and improved customer experiences.
- Received consistent positive feedback from customers, reflecting dedication to delivering exceptional service quality.
Service Manager
Climate Control Company
10.2018 - 01.2022
- Managed a team of technicians, ensuring timely completion of projects and high-quality workmanship.
- Reduced service downtime for clients by proactively addressing potential issues and maintaining clear communication channels.
- Developed strong relationships with vendors and suppliers, resulting in improved product support and better pricing for customers.
Repair Technician
CW Enterprises
02.2017 - 10.2018
- Improved equipment functionality by diagnosing and repairing various electronic devices.
- Enhanced customer satisfaction by providing timely and efficient repair services.
- Reduced device downtime with regular maintenance and preventative measures.
- Increased repair success rates, utilizing advanced troubleshooting techniques and tools.
- Consistently met or exceeded performance metrics for repair completion times and customer satisfaction ratings.
Education
HVAC Certification - HVAC Installation And Repair
Kansas City Kansas Community College
Kansas City, KS10.2018
Skills
- Customer Service
- Technical Support
- Project Oversight
- Time Tracking
- Work Documentation
- Equipment Troubleshooting
- Preventive Maintenance
- Attention to Detail
- Regulatory Compliance
Certification
Mitsubishi Trane city multi start up certification
EPA Universal
HVAC Excellence
Heating & Refrigeration
Timeline
Service Technician
A-1 Heating & Cooling
02.2022 - 01.2024
Service Manager
Climate Control Company
10.2018 - 01.2022
Repair Technician
CW Enterprises
02.2017 - 10.2018
HVAC Certification - HVAC Installation And Repair
Kansas City Kansas Community College
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