Dustin Carpenter
Des Moines,IA
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
10
10
years of professional experience
Work History
Stay at Home Parent
None
Des Moines, IA
03.2022 - Current
- Managed daily schedules and routines to ensure smooth household operations.
- Developed and implemented educational activities promoting child development and learning outcomes.
- Coordinated meal planning and preparation, emphasizing nutrition and dietary needs.
- Facilitated effective communication among family members to resolve conflicts and enhance relationships.
- Monitored academic progress, providing support in homework and skill development.
- Maintained a structured environment, promoting responsibility and independence in children.
- Oversee financial planning, budget and communicate with my spouse on changes or surprise purchases
Sales, Canning Production & Delivery
Mistress Brewing Co.
Ankeny, IA
04.2020 - 03.2022
- Worked with retail clients to handle sales and deliver great customer service.
- Ran the canning line and production machinery while making sure everything operated safely.
- Worked at beer festivals and events to talk with customers, answer questions, and promote the brand.
- Delivered product to retail stores, restaurants and bars.
- Contributed to team sales goals by upselling products and services to customers.
Customer Service Representative
Nationwide
Des Moines, IA
08.2016 - 02.2020
- Managed high call volume while maintaining professionalism, empathy, and attention to detail in each interaction.
- Processed policy updates and changes accurately, ensuring client needs were met in a timely manner.
- Answered incoming phone calls to articulate product value to prospective customers and support current policyholders.
- Handled sensitive customer information with discretion, adhering to strict data privacy regulations at all times.
- Documented customer interactions and transactions for accurate, up-to-date records.
Education
High School Diploma -
Carlisle High School
Carlisle, IASkills
- Problem-solving
- Time management
- Attention to detail
- Multitasking
Timeline
Stay at Home Parent
None
03.2022 - Current
Sales, Canning Production & Delivery
Mistress Brewing Co.
04.2020 - 03.2022
Customer Service Representative
Nationwide
08.2016 - 02.2020
High School Diploma -
Carlisle High School