Dustin Clair
Cedar Rapids,Iowa
Summary
Performance-oriented Sales Leader offering exceptional record of achievement over nine-year career. Tenacious manager with strategic and analytical approach to solving problems, bringing in customers and accomplishing profit targets. Talented in identifying and capitalizing on emerging market trends and revenue opportunities.
Overview
11
11
years of professional experience
Work History
District General Agent
Colonial Life & Accidental Insurance
07.2014 - Current
- Represented company in diverse district sales and operations activities.
- Sold company products and services in assigned territory.
- Created campaigns for agencies to drive revenue and coordinated customer appreciation events.
- Maintained healthy relationships with customers and obtained complete customer satisfaction.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Implemented systems and procedures to increase sales.
Agency Producer
State Farm
08.2013 - 07.2014
- Generated quotes and proposals for clients to match individual needs.
- Cultivated relationships with clients to identify and meet insurance needs and establish trust and rapport.
- Provided comprehensive product knowledge and guidance to help clients on product selection.
- Sought out new clients and developed client relationships through networking, direct referrals, lead databases, and cold calling.
- Met with prospective clients to discuss insurance needs and provide solutions.
- Developed sales strategies to increase sales of insurance policies.
Service Advisor
Carousel Motors
03.2013 - 08.2013
- Educated customers regarding regular maintenance protocols to preserve vehicle condition.
- Examined service history and provided initial inspection of vehicle to identify issues.
- Maintained high customer satisfaction standards to meet or exceed targets.
- Handled customer issues with confidence, using complex problem solving to provide effective resolution.
Sales
Pat McGrath Jeep Chrysler Dodge
02.2012 - 03.2013
- Greeted customers on lot and in showroom to answer questions about brand and available inventory.
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
- Negotiated purchase prices and explained sales, warranty, and optional products.
- Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
- Developed successful sales strategies to maximize customer satisfaction and profit.
Education
No Degree - Business Administration And Management
Kirkwood Community College
Cedar Rapids, IA05.2011
High School Diploma -
Marion High School
Marion, IA05.2002
Skills
- Sales Statistics Analysis
- Customer Relations
- Benefits Coordination
- Lead Identification and Generation
Timeline
District General Agent
Colonial Life & Accidental Insurance
07.2014 - Current
Agency Producer
State Farm
08.2013 - 07.2014
Service Advisor
Carousel Motors
03.2013 - 08.2013
Sales
Pat McGrath Jeep Chrysler Dodge
02.2012 - 03.2013
No Degree - Business Administration And Management
Kirkwood Community College
High School Diploma -
Marion High School
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