Dustin Draffen
Fort Wayne,IN
Summary
Goal-oriented manager and sales with distinguished experience in automotives industries and proven leadership abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent. Collaborative Used Car Sales Manager with strong business acumen and over 20 years of progressive and relevant sales and management experience. Dedicated to consistently meeting vehicle sales quotas through expert management and leadership of sales team. Skillful in maintaining used car inventory, forecasting sales and motivating team to reach sales targets.
Overview
9
9
years of professional experience
Work History
Used Car Sales Manager
Vorderman Volkswagen
02.2022 - 01.2024
- Managed used vehicle wholesales and auction acquisitions and monitored and adjusted inventory to optimize customer options.
- Managed inventory effectively for optimal turnover rate and profitability.
- Oversaw repair and maintenance services for pre-owned vehicles, ensuring all cars met quality standards before being offered for sale.
- Mentored new sales staff, providing comprehensive training on company processes and best practices for successful selling.
- Conducted regular appraisals of pre-owned vehicles, ensuring accurate pricing based on market value and vehicle condition.
Sales Consultant
Southwest Auto Sales
02.2019 - 12.2022
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Provided sales and customer service assistance to walk-in traffic
Sales Consultant
Dehaven Chevrolet
02.2015 - 12.2019
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
Education
Egress Technology Degree -
United States Air Force
Texas1995
High School Diploma -
Carroll High School
Fort Wayne, IN1994
Skills
- PLANNING
- PROJECT MANAGMENT
- MARKETING
- BUDGET PLANNING
- Automobile evaluations, Pricing (10 years)
- CRM Software
- Negotiation
- Retail Management
- Sales management
- Sales
- Dealership experience
- Business development
- Pricing
- Marketing
- Budgeting
- Customer Relationship Building
- Strong negotiation skills
- Staff Training and Development
- Technical knowledge
Timeline
Used Car Sales Manager
Vorderman Volkswagen
02.2022 - 01.2024
Sales Consultant
Southwest Auto Sales
02.2019 - 12.2022
Sales Consultant
Dehaven Chevrolet
02.2015 - 12.2019
Egress Technology Degree -
United States Air Force
High School Diploma -
Carroll High School