Dustin Hale
Greenbrier,AR
Summary
Hardworking employee enthusiastic about learning Electrical field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
8
8
years of professional experience
Work History
Operations Manager
City Electric Supply
03.2023 - 10.2023
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Developed systems and procedures to improve operational quality and team efficiency.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
Sales Manager
Bell & Mccoy Companies
10.2022 - 03.2023
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
Outside Sales
Bell & McCoy Companies
03.2021 - 10.2022
- Prospected and conducted face-to-face sales calls with business executives and directors throughout assigned territory.
- Built strong client rapport to establish diversified network of connections.
- Negotiated terms and contracts with clients to maintain profitable sales.
- Exceeded monthly sales targets and quotas consistently.
- Contacted new and existing customers to discuss ways to meet needs through specific products and services.
- Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
Inside Sales Representative
Bell & McCoy Companies
06.2019 - 03.2021
- Answered customers' questions regarding products, prices, and availability.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Managed friendly and professional customer interactions.
- Used CRM software to maintain detailed contact logs and account records.
- Built relationships with customers and community to promote long term business growth.
- Collaborated with outside sales representatives, marketing and other departments to generate leads and close sales.
Project Manager
Hale Electrical Services
06.2015 - 06.2019
- Planned, designed, and scheduled phases for large projects.
- Monitored project performance to identify areas of improvement and make adjustments.
- Coordinated with cross-functional teams to resolve project issues and mitigate risks.
- Met project deadlines without sacrificing build quality or workplace safety.
- Coordinated material procurement and required services for projects within budget requirements.
- Prepared and submitted project invoices for review and approval.
Education
Associate of Science - Construction Management
ASU Beebe
Beebe04.2016
High School Diploma -
Searcy High School
Searcy, AR05.2014
Skills
- Inventory Management
- Organizational Management
- Customer Service
- Negotiation
- Problem-Solving
- Customer Relationship Management (CRM)
- Relationship Building
- B2B Sales
- Team Leadership
Timeline
Operations Manager
City Electric Supply
03.2023 - 10.2023
Sales Manager
Bell & Mccoy Companies
10.2022 - 03.2023
Outside Sales
Bell & McCoy Companies
03.2021 - 10.2022
Inside Sales Representative
Bell & McCoy Companies
06.2019 - 03.2021
Project Manager
Hale Electrical Services
06.2015 - 06.2019
Associate of Science - Construction Management
ASU Beebe
High School Diploma -
Searcy High School