Dustin Machado
Swansea,MA
Summary
Accomplished District Manager with a proven track record at LaMarca & Sons Baking Co, enhancing operational efficiency and employee morale. Skilled in strategic planning and leadership, successfully boosted on-time delivery rates and fostered positive relationships. Expert in recruiting, training, and developing teams, significantly improving performance metrics and customer satisfaction.
Overview
15
15
years of professional experience
1
1
Certification
Work History
District Manager
LaMarca & Sons Baking Co
08.2009 - 09.2024
- Supervised several employees, enforcing high-quality standards of operation.
- Fostered an environment of open communication between myself and employees.
- Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at our New Bedford location.
- Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
- Improved on-time delivery rates by optimizing transportation routes and scheduling.
- Developed and maintained long-term, positive relationships with assigned drivers to enhance morale and productivity.
- Addressed driver communications and provided required data to drivers.
- Analyzed key performance indicators regularly to identify areas for improvement within the transportation department.
- Collaborated with human resources to recruit qualified drivers, leading to improved overall team performance.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Daily dealing with customers on various orders and sales work.
Education
High School Diploma -
Hays High School
Kyle Texas06.2002
Skills
Leadership skills
Recruiting and Hiring
Strategic Planning
Customer Service
Training and coaching
Attention to Detail
Goal Setting and Performance Metrics
Operations Management
Sales management
Customer Relations
Staff Development
Team Development
Employee Scheduling
Team Leadership
Staff Management
Certification
Current DOT Certification- Expires 6/2025
Helping my wife run our 4 businesses
My wife and I currently own and operate 4 childcare centers in the area. With my experience in management we are able to successfully run those locations with 30 employees of our own.
Additional Information
I am familiar with local areas.
Also familiar with Word/Excel.
Timeline
District Manager
LaMarca & Sons Baking Co
08.2009 - 09.2024
High School Diploma -
Hays High School
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