Dustin Klotz
Hart,MI
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Several years of experience in utilizing planning and problem-solving abilities. Organized and systematic with natural relationship-building and leadership talents. Seeking a career change to achieve full potential and make a difference in a successful company.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Licensed Insurance Agent
Farm Bureau Insurance
01.2020 - Current
- Scheduled meetings with prospective clients to discuss available products and services
- Developed relationships with new clients through cold calling and referrals from existing customers
- Resolved customer complaints in a timely manner to maintain high satisfaction levels
- Ensured compliance with regulatory requirements and industry standards
- Coached, mentored and trained team members in order to improve their job performance
- Provided leadership during times of organizational change or crisis situations.
Education
Currently Enrolled - General Studies
Muskegon Community College
Muskegon, MI 12.2024
Skills
- Relationship building
- Critical thinking
- Customer satisfaction
- Operation monitoring
- Time management
- Negotiation
- Staff training
- Leadership
Certification
- Insurance Producer License
- Property & Casualty License
- Life & Health Insurance License
Timeline
Licensed Insurance Agent
Farm Bureau Insurance
01.2020 - Current
Currently Enrolled - General Studies
Muskegon Community College
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