Dustin Norris
Aiken,SC
Summary
Experienced kitchen manager bringing demonstrated success in developing and motivating strong restaurant teams to assist many customers hourly. Keeps all areas clean and sanitized while managing inventory and preventing waste. Positive and upbeat with customers and team members alike. Skilled Kitchen Manager knowledgeable about best practices, safe food handling and inventory management. Talented kitchen leader offer over three years of experience in preparing and serving diverse foods. Motivates employees to exceed customer expectations in high-volume settings while maintaining strong quality and cost controls. Service-oriented with good multitasking, safety management and decision-making skills.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Machine Technician
Bridgestone Americas Tire Operations, LLC
2023.07 - Current
- Contributed to a safer work environment by implementing proper lockout/tagout procedures during maintenance tasks.
- Dismantled machinery to access, remove, and replace worn components and keep production within optimal tolerances.
- Improved machine efficiency by conducting routine maintenance and troubleshooting issues.
- Maintained detailed records of all machine repairs and parts replacements, ensuring accurate tracking of inventory.
- Updated daily production logs and informed management of production incidents or non-conformance issues.
- Adhered to strict quality control standards while performing inspections on finished products, ensuring customer satisfaction.
- Mentored junior technicians in advanced troubleshooting techniques, fostering an environment of continuous learning and skills development.
- Assisted in training new technicians on company protocols, machine operations, and safety procedures to promote a knowledgeable workforce.
- Played a key role in successful facility audits by maintaining immaculate workspaces and documentation, reflecting a high level of professionalism and organization.
- Set up and ran machinery to produce exceptional products for industrial needs.
Kitchen Manager
Logan's Roadhouse
2021.10 - Current
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling and surface cleaning.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.
- Checked and tested foods to verify quality and temperature.
- Wiped down counters using sanitizing spray to prevent cross-contamination among food items.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Developed kitchen staff through training, disciplinary action and performance reviews.
- Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
- Identified team weak points and implemented corrective actions to resolve concerns.
- Applied knowledge of previous supply needs and forecasted business levels to estimate required supplies.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
- Motivated staff to perform at peak efficiency and quality.
- Oversaw food preparation and monitored safety protocols.
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
- Verified prepared food met standards for quality and quantity before serving to customers.
- Handled money, balanced tills, processed credit card payment batches and prepared bank deposits, maintaining [Number]% accuracy.
- Maximized quality assurance by completing frequent line checks.
- Purchased food and cultivated strong vendor relationships.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
Line Cook
Logan's Roadhouse
2019.02 - 2021.10
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Created identical dishes numerous times daily with consistent care, attention to detail and quality.
- Changed and sanitized cutting boards, benches and surfaces between tasks to avoid cross-contamination.
Painter
OPM Property Investments
2013.07 - 2017.08
- Painted surfaces using brushes, spray guns and paint rollers.
- Prepared surfaces and surrounding areas for painting using sandpaper, tape and other materials.
- Operated power sprayers and hand tools to prepare and paint large areas.
- Prepared trim, walls and ceilings for painting by cleaning, smoothing and priming.
Plumber's Helper
Coleman Construction Co
2008.05 - 2013.06
- Used couplings, clamps and screws to assemble pipe sections, tubing and fittings.
- Drilled and cut holes in walls and floors to accommodate passage of pipes.
- Performed preventive maintenance on plumbing systems to detect leaks and slow drains.
- Hung steel supports from ceiling joists to securely hold pipes in place.
Education
High School Diploma -
Thomson High School
Thomson, GA05.2008
Skills
- Shipment Preparation
- Menu Planning
- Customer Service
- Disciplinary Action
- Food Plating and Presentation
- Order Delivery Practices
- Safe Food Handling
- Kitchen Scheduling
- Order Accuracy
- Standardized Recipes
- Food Item Purchasing
- High-Volume Dining
- Employee Scheduling
- Kitchen Equipment Operation
- Equipment Maintenance
- Cost Control
- Inspection and Observation
- Verbal and Written Communication
- Food Preparation and Safety
- Portion Sizes
- Expediting Orders
- Health Code Compliance
- Food and Beverage Management
- Productivity Improvements
- Attention to Detail
- Shift Scheduling
- Performance Monitoring
- Cleaning and Sanitation
- Staff Training
- Portion Standards
- Team Leadership
- New Employee Recruitment
- Staff Management
- Recruitment and Hiring
- Servsafe Certification
- Inventory Control
Certification
- ServSafe Certification
Timeline
Machine Technician
Bridgestone Americas Tire Operations, LLC
2023.07 - Current
Kitchen Manager
Logan's Roadhouse
2021.10 - Current
Line Cook
Logan's Roadhouse
2019.02 - 2021.10
Painter
OPM Property Investments
2013.07 - 2017.08
Plumber's Helper
Coleman Construction Co
2008.05 - 2013.06
High School Diploma -
Thomson High School
- ServSafe Certification
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