Dustin Simms
Waikoloa,HI
Summary
Dynamic leader with a proven track record at Romanos Macaroni Grill and Boardriders / Liberated Brands, excelling in operations management and team leadership. Spearheaded initiatives that significantly enhanced efficiency, customer satisfaction, and sales growth. Skilled in staff growth and development achieving notable employee retention.
Overview
16
16
years of professional experience
Work History
Assistant General Manager
Romanos Macaroni Grill
Waikoloa, HI
01.2017 - Current
- Motivated, trained, and disciplined employees to maximize performance.
- Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
- Oversaw inventory management processes to maintain proper stock levels and minimize spoilage or waste.
- Increased customer satisfaction by addressing and resolving concerns in a timely manner.
- Managed financial aspects of the business, including budgeting, forecasting, and cost control for optimal profitability.
- Developed and implemented new operational procedures, streamlining daily tasks and improving overall efficiency.
- Mentored staff members, fostering a supportive work environment that enhanced employee performance and retention.
- Ensured compliance with all health department regulations by implementing strict sanitation guidelines throughout the establishment.
- Assisted in the recruitment, hiring, and onboarding process for new employees to build a skilled workforce committed to excellence in service delivery.
Sr Store Manager
Boardriders / Liberated Brands
Waikoloa, HI
05.2009 - Current
- Managed and motivated employees to be productive and engaged in work.
- Fostered a positive work environment by promoting open communication, employee recognition, and professional development opportunities.
- Maintained quality through training and coaching during daily activities.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Optimized staffing schedules to ensure adequate coverage during peak hours while minimizing labor costs.
- Enhanced store appearance with meticulous merchandising, visual displays, and well-organized inventory management.
- Exceeded sales targets consistently through proactive promotion of products/services while maintaining exceptional levels of customer service.
- Improved overall store performance by implementing effective sales strategies and streamlining operational processes.
- Maintained strict compliance with all safety regulations, legal requirements, and company policies to protect the business from potential liabilities.
Education
High School Diploma -
Waiakea High School
Hilo, HISkills
- Staff management
- Inventory control
- Operations management
- Staff development
- Team leadership expertise
- Training and development background
Timeline
Assistant General Manager
Romanos Macaroni Grill
01.2017 - Current
Sr Store Manager
Boardriders / Liberated Brands
05.2009 - Current
High School Diploma -
Waiakea High School