Open To Work
Dustin Snipes
Lancaster
Work Preference
Job Search Status
Open to workLocation Preference
On-SiteRemoteHybridSummary
Adaptable assistant general manager with solid knowledge of recruiting and evaluation techniques, customer service principles and financial management concepts. Collaborative team player bringing several years of comprehensive experience completing managerial and administrative tasks to keep company running smoothly. Commended for outstanding staff performance to boost company morale and productivity.
Overview
17
17
years of professional experience
Work History
Assistant General Manager
Bossy Beulah’s Chicken Shack
Ballantine
10.2025 - Current
- Assisted in managing daily operations in the restaurant.
- Generated staff schedules to ensure optimal coverage during peak hours.
- Maintained inventory levels and ordered supplies to meet customer demand.
- Created Par levels for prep sheets and order guides.
- Created cleaning lists that aided in maintaining day to day cleanliness of the restaurant.
- Set training plans and strategies for optimal team member growth and development.
General Manager of Operations
Chick-fil-A
Lancaster
10.2018 - 09.2025
- Oversaw daily operations to enhance efficiency and service quality.
- Managed staff scheduling to ensure optimal workforce coverage.
- Implemented training programs to develop employee skills and performance.
- Created training plans for leadership team to enhance and hone their skills in their respective positions.
- Oversaw monthly finances ranging from ordering to monthly vendor and supplier payments.
- Oversaw growth opportunities and strategies for improving P&Ls.
Manager
Applebee's
Lancaster
02.2009 - 10.2018
- Supervised daily operations to ensure efficient service delivery.
- Trained and mentored staff on customer service best practices.
- Managed inventory levels and ordered supplies as needed.
- Generated schedules for all BOH employees.
- Was part of the “Apple Elite” team which involved training in other restaurants around my area to get them DHEC and Ecosure compliment.
- The Apple Elite team was also the final step in completing the necessary steps to become a GM.
Education
Skills
- Inventory management
- Training development
- Leadership Development
- Servsafe Certification
- Servsafe Proctoring
- Customer service
- Operational efficiency
- Financial oversight
- Growth strategy
- Team leadership
- Problem solving
- Time management
- Conflict resolution
- Decision making
- Food safety and sanitation
- Budget control
- Operations oversight
- Sales forecasting
- Business operations background
- Staff management
- Employee scheduling
- Google drive
Timeline
Assistant General Manager - Bossy Beulah’s Chicken Shack
10.2025 - Current
General Manager of Operations - Chick-fil-A
10.2018 - 09.2025
Manager - Applebee's
02.2009 - 10.2018
Buford High School - ,