Dustin Staples
Forest Park,GA
Summary
Retail Operations Director with over 20 years of experience enhancing profitability and driving operational excellence. Achieved a 60% increase in revenue through strategic merchandising and effective team leadership. Recognized for delivering complex projects on time and within budget while optimizing vendor partnerships and elevating customer satisfaction.
Overview
1
1
Certification
14
14
years of professional experience
Work History
Store Manager
Dollar General
Atlanta, GA
01.2024 - 07.2024
- Increased annual revenue by approximately 60% through strategic merchandising and operational improvements.
- Directed daily store operations, enhancing merchandising, staffing, scheduling, inventory management, and customer service.
- Led, coached, and developed a team of seven associates while improving productivity and service performance.
- Managed inventory accuracy, labor scheduling, and operational compliance, ensuring adherence to company standards.
Co-owner / Vice President
Up & Away Adventures
Minneapolis, MN
12.2020 - 01.2024
- Directed strategic planning, daily operations, and business growth initiatives.
- Managed departmental performance and financial operations to align resources with strategic goals.
- Implemented operational systems that improved efficiency and customer satisfaction.
- Built long-term customer relationships and led process improvement initiatives to enhance service delivery.
Merchandising Operations Market Manager
Colony Display, LLC.
Minneapolis, MN
02.2022 - 12.2022
- Directed merchandising operations for diverse retail projects, enhancing brand visibility and customer engagement.
- Partnered with regional leadership to ensure successful project delivery and operational excellence.
- Managed project execution, schedules, and client expectations to ensure timely delivery and satisfaction.
- Recruited, trained, and mentored 35 field supervisors, building a strong leadership pipeline for operational success.
Project Manager, Operations
Driveline Retail Services (Walmart Remodel Program)
Minneapolis, MN
07.2020 - 11.2020
- Managed 12 nationwide Walmart store remodel projects, ensuring timely completion and adherence to budget constraints.
- Developed project plans and monitored progress from planning through completion.
- Coordinated cross-functional teams and project schedules to optimize resource allocation and enhance project delivery.
- Built strong client relationships, maintaining high standards of quality and safety throughout project lifecycle.
Project Coordinator / Field Merchandiser
Advantage Solutions / SAS Retail Services
Minneapolis, MN
01.2019 - 08.2020
- Coordinated promotional displays and merchandising initiatives, aligning with store leadership to optimize customer engagement.
- Executed merchandising programs and retail resets, enhancing brand visibility for national clients.
- Analyzed project performance to improve merchandising execution.
- Maintained strong relationships with clients and store management, fostering collaboration and ensuring project alignment.
Field Product Merchandiser
Davaco Inc.
Atlanta, GA
02.2018 - 01.2019
- Executed merchandising resets and fixture installations to enhance store layout and customer experience.
- Maintained merchandising quality and visual presentation standards to uphold brand image and attract customers.
- Coordinated with store managers to ensure timely and budget-compliant assignment completion, supporting operational goals.
Senior Interior Designer Operations
E&D Merchandising Services, Inc.
Atlanta, GA
09.2012 - 01.2018
- Developed budgets, staffing plans, project schedules, and design solutions.
- Coordinated vendor relationships, project teams, and client communications to facilitate seamless project delivery.
- Led retail design and merchandising projects from planning through execution, ensuring alignment with client vision.
- Delivered projects while maintaining quality standards and customer satisfaction.
Senior Director of Merchandising Operations
Crossmark Sales & Marketing
Atlanta, GA
08.2010 - 09.2012
- Increased merchandising margins by 22% through strategic pricing and merchandising initiatives.
- Strengthened vendor partnerships by implementing innovative merchandising strategies, improving collaboration and product offerings.
- Directed merchandising operations for national retail clients, enhancing product availability and alignment with market trends.
- Developed cost-saving initiatives generating more than $200,000 in projected savings.
Education
Business Administration -
Georgia State University
Atlanta, GeorgiaSkills
- Retail Financial Management
- Inventory management
- Visual Merchandising
- Promotional Design
- Retail Layout Design
- Microsoft Project
- Microsoft Office Suite
- SAP
- Revit
Certification
- Certified Project Manager (Please verify the official certification title.)
- Valid Driver's License
Leadership Achievements
- Increased annual store revenue by approximately 60%.
- Improved merchandising margins by 22%.
- Generated more than $200,000 in projected cost savings.
- Directed 12 nationwide Walmart remodel projects.
- Recruited, trained, and mentored 35 field supervisors.
- More than 20 years of leadership in retail operations, merchandising, and project management.
Core Leadership Competencies
- Retail Operations Leadership
- Multi-Unit Leadership
- Merchandising Operations
- Store Planning & Remodels
- Project & Program Management
- Team Leadership & Development
- Strategic Planning
- Operational Excellence
- Budget & Cost Management
- Process Improvement
- Vendor & Client Relationship Management
- Inventory Management
- Performance Management
- Workforce Development
- Cross-Functional Leadership
Timeline
Store Manager
Dollar General
01.2024 - 07.2024
Merchandising Operations Market Manager
Colony Display, LLC.
02.2022 - 12.2022
Co-owner / Vice President
Up & Away Adventures
12.2020 - 01.2024
Project Manager, Operations
Driveline Retail Services (Walmart Remodel Program)
07.2020 - 11.2020
Project Coordinator / Field Merchandiser
Advantage Solutions / SAS Retail Services
01.2019 - 08.2020
Field Product Merchandiser
Davaco Inc.
02.2018 - 01.2019
Senior Interior Designer Operations
E&D Merchandising Services, Inc.
09.2012 - 01.2018
Senior Director of Merchandising Operations
Crossmark Sales & Marketing
08.2010 - 09.2012
Business Administration -
Georgia State University