Designed specialty cakes for weddings, birthdays, and graduations.
Assisted customers with selecting suitable cake designs based on their preferences, demonstrating excellent listening skills and attention to detail.
Handled phone calls regarding inquiries, cancelled orders, and ordering conflicts.
Consistently met customer expectations through clear communication regarding design specifications and delivery timelines.
Kept work area safe and sanitized by washing utensils, tools, and countertops.
Maintained a clean and sanitary workspace, adhering to strict food safety guidelines and ensuring overall quality control.
Enhanced customer satisfaction by designing and executing visually appealing customized cake orders.
Developed a loyal clientele through exceptional customer service and high-quality cake decorations.
Dustry's Sweet Treats N Things
Business Owner
10.2022 - 06.2024
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Excellent communication skills, both verbal and written.
Bakery/Deli Clerk
Save Mart Supermarkets - N. California Division
02.2017 - 02.2020
Ensured a pleasant shopping experience by addressing customer concerns promptly and professionally.
Implemented creative merchandising ideas for bakery and deli displays to attract customer attention and increase impulse purchases.
Streamlined order processing through effective communication between bakery/deli staff members and other store departments.
Efficiently managed time by prioritizing tasks, delegating responsibilities where necessary, and working collaboratively with other team members to complete daily activities.
Increased sales by creating visually appealing displays of bakery and deli items.