Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Server

Dusty Steele-Isaacson

Clarksville,TN

Summary

Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level customer service position. Ready to help team achieve company goals.

Overview

18
18
years of professional experience

Work History

Server

IHOP
11.2024 - Current
  • Greeting guests and seating them according to party size.
  • Prepared drinks according to standard recipes.
  • Took reservations and to-go orders to streamline process for both customer and restaurant.
  • Taking food orders from customers and entering them into the POS system.
  • Delivering the food to customers.
  • Making sure all customers are happy with their orders as well as fixing any complaints in an efficient and timely manner.
  • Keeping tables clean as well as the dining area.
  • Restocking items in the kitchen, making sure everything is quickly accessible as well as clean and neat.

Hospitality Team Member

Carthage, TX
01.2020 - 01.2021
  • Maintained high standards of cleanliness and organization in all guest areas, ensuring welcoming environment.
  • Bolstered guest safety with strict adherence to health and safety protocols.
  • Verified cleanliness and organization of storage areas and carts.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Washed, dried, and hung up patients clothing as well as delivering to each resident.

Caretaker

01.2013 - 01.2018
  • Live-in, Responsible for full care of my patient including monitoring vitals, setting menus and preparing and serving all food; making sure proper medication was taken as directed; bathing, first aid; mental stimulation and physical therapy.

Customer Service

Petco
01.2011 - 05.2013
  • Helped customers by explaining the products they were interested in and helping select the best product for their needs.
  • Stocked supplies and helped inventory and assisted in ordering products.
  • Ran each department independently.
  • Administered medication to sick small animals as well as kept them clean and kept vitals on them.

Cashier

Jimmy John's Gourmet Sandwiches
11.2007 - 03.2008
  • Worked as a cashier.
  • Maintained store cleanliness.
  • Made sure all items were front faced and fully stocked.

Education

High School -

White Station High School
05.2007

Skills

  • Strong communication skills
  • Proficient at typing 90 WPM
  • Knowledge of various Point of Sales systems
  • Knowledge of Inventory and Supply systems
  • To-go order preparation
  • Food and beverage pairings
  • Dining area maintenance
  • Table setting knowledge
  • Bill computation
  • Menu memorization
  • Performance improvement
  • Order accuracy
  • Key holder experience
  • Retail store support
  • Money handling abilities
  • Stock management
  • Stocking and replenishing
  • Sales expertise

Accomplishments

  • ABC - Liquor Sales License in Texas
  • I collaborate well with others and can work independently as well
  • I am very reliable and am available to travel as needed
  • I have worked in various settings and can adapt well to any environment
  • I am very passionate about my work and see things through to completion
  • Customer Service is important to me.
  • Product Promotion - Up-sold products and motivated customers to upgrade current product plans.
  • Monetary Transactions - Handled cash, check, credit and automatic debit card transactions with 100% accuracy.

Timeline

Server

IHOP
11.2024 - Current

Hospitality Team Member

01.2020 - 01.2021

Caretaker

01.2013 - 01.2018

Customer Service

Petco
01.2011 - 05.2013

Cashier

Jimmy John's Gourmet Sandwiches
11.2007 - 03.2008

High School -

White Station High School

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Dusty Steele-Isaacson