Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Awards
Additional Skills
Generic

Dwight Johnson Jr.

Houston,TX

Summary

Professional with solid background in sales, management, operations, and liquor knowledge ready to excel in leadership. Known for strong team collaboration, adaptability, and achieving tangible results. Skilled in strategic planning, staff development, and operational efficiency. Trusted for reliability and effective problem-solving in dynamic environments.

Overview

2026
2026
years of professional experience
1
1
Certification

Work History

Assistant General Manager

Pluckers Wing Bar
2024 - Current
  • Analyzes data and insights to increase sales, grow customer business and better achieve objectives.
  • Motivated, trained, and disciplined employees to maximize performance.
  • Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
  • Increased customer satisfaction by addressing and resolving concerns in a timely manner.
  • Resolved problems promptly to elevate customer approval.
  • Oversaw inventory management processes to maintain proper stock levels and minimize spoilage or waste.
  • Managed financial aspects of the business, including budgeting, forecasting, and cost control for optimal profitability.
  • Mentored staff members, fostering a supportive work environment that enhanced employee performance and retention.
  • Developed and implemented new operational procedures, streamlining daily tasks and improving overall efficiency.
  • Analyzed customer feedback data to identify areas of improvement and develop solutions.
  • Monitored facility maintenance needs, coordinating repairs and upgrades as necessary to keep operations running smoothly.
  • Established strong relationships with local vendors to secure high-quality products at competitive prices for our customers'' enjoyment.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

General Manager

Ten Sushi & Cocktail Bar
01.2019 - 01.2024
  • Developed and maintained bartending and server programs at different locations throughout company by creating profitable cocktails and food dishes.
  • Managed all purchasing and procurement activities for the restuarant, including beverages, food, and supplies.
  • Analyzed market trends/data to identify potential opportunities for business growth within existing or emerging markets successfully.
  • Oversaw customer service and satisfaction while developing relationships with the community.
  • Drove the successful execution of numerous large-scale events/promotions while closely managing costs/budgetary constraints associated with event planning/management activities.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.

Lead Teller/Service Manager

Wells Fargo Bank
01.2014 - 01.2019
  • Efficiently handled all payments/deposits received while managing staff to meet goals.
  • Assisted in training new tellers to ensure a consistent level of excellent service across the team.
  • Supported branch management in conducting audits, demonstrating attention to detail while verifying transactional records for accuracy.
  • Mentored junior tellers, fostering professional growth and improved performance within the team.
  • Investigated and promptly resolved issues with patron accounts.
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
  • Provided exceptional customer service, resulting in increased loyalty among existing clients and referrals of new business opportunities from satisfied customers.

Education

Bachelor of Art - Psychology

Texas Southern University
Houston, TX

Skills

  • Staff management
  • Inventory control
  • Operations management
  • Sales techniques
  • Strategic planning skill
  • Sales forecasting
  • Customer retention
  • Sales coaching
  • Business operations
  • Team leadership strength
  • Teamwork and collaboration

Accomplishments

  • Increased revenue by 20% by implementing unique promotions and batch recipes for bar programs throughout Houston, Texas.
  • Streamlined multiple bar programs, resulting in recipe consistency and constant growth in sales for numerous clients.
  • Resolved product issue through consumer testing.

Certification

Food Manager Certification

TABC Certification

Timeline

General Manager

Ten Sushi & Cocktail Bar
01.2019 - 01.2024

Lead Teller/Service Manager

Wells Fargo Bank
01.2014 - 01.2019

Assistant General Manager

Pluckers Wing Bar
2024 - Current

Bachelor of Art - Psychology

Texas Southern University

Awards

Texas Southern University Dean’s List

Additional Skills

  • Food Manager Certification
  • Proficient in Microsoft Office, Adobe, & Photo/Video Software

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