Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Dyani Putnam

Overland Park,KS

Summary

Organized and dependable candidate, who is passionate about history and the Great War, with success in managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals, as well as a desire to go back to college to further expand knowledge and understanding related to History.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Night Auditor

KWB LLC
09.2021 - Current
  • Completed night audit for guest ledgers to close bank and cash registers, reconciling issues quickly, and marking discrepancies.
  • Maintained accurate financial records by carefully balancing daily revenue reports and identifying discrepancies. Responsibly ensured data accuracy and protected data integrity, maintaining utmost diligence to adhere to regulatory practices and company compliance.
  • Demonstrated proficiency in various software systems used for reservation management, billing adjustments, and report generation.
  • Prepared detailed end-of-shift reports, highlighting noteworthy incidents or areas requiring improvement for management review.
  • Experienced in entering customer data into a complex database that comprised customer and property information as well as credit card data. Ensured accurate and timely transfer of data to facilitate customer inquiries and property queries, and ensured appropriate handling of sensitive customer data in compliance with industry and company standards.
  • Managed inventory levels of supplies required for efficient front desk operations during overnight hours, maintaining optimal stock levels for efficient functioning.
  • Ensured the safe storage of guest valuables in secure, individual boxes to ensure efficient handling and protection of guest possessions. Responsibly adhered to company directives regarding the secure maintenance of valuables and ensured compliance with safety standards.

PetsHotel Associate

PetSmart
08.2018 - 02.2020
  • Collaborated with team members to create a welcoming atmosphere for both pets and their owners.
  • Handled emergency situations calmly and efficiently while following established protocols in coordinating veterinary attention if necessary.
  • Provided regular updates to pet owners on their pets'' well-being and activities via phone calls, emails, or text messages as requested.
  • Conducted thorough assessments and documentation of new arrivals to determine appropriate accommodations based on size, temperament, and special needs.
  • Managed detailed records of each pet's medical history, dietary requirements, and individual preferences to provide tailored care plans. Ensured prompt and accurate record-keeping to facilitate effective management of care plans for each pet, efficiently ensuring optimal levels of care, comfort, and well-being.
  • Assisted in maintaining accurate inventory levels by monitoring supplies usage regularly.
  • Moved pets weighing up to 30 pounds using safe lifting strategies.

Education

High School Diploma -

Littleton High School
Littleton, CO
05.2016

Skills

  • Multitasking and Organization
  • Problem-Solving
  • Data Entry
  • Strong Work Ethic
  • Opera PMS expertise
  • Special instructions understanding
  • Creativity and Originality
  • Data Documentation
  • Records Management

Certification

  • First Aid/CPR/AED Certified Adult, Child, and Infant (2023-2025)

Timeline

Night Auditor

KWB LLC
09.2021 - Current

PetsHotel Associate

PetSmart
08.2018 - 02.2020

High School Diploma -

Littleton High School

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