Summary
Overview
Work History
Education
Skills
Timeline
Generic

DyAnne Kokro

Mechanicsville,Virginia

Summary

Hardworking and driven individual. Works well with others communicates well and is helpful to all. Skilled in customer service and good at engaging with people. Reliable worker and completes tasks.

Overview

7
7
years of professional experience

Work History

Resident Assistant

Radford University
Radford, VA
08.2023 - Current
  • Supervised and monitored activities of residents in the dormitory to ensure compliance with rules and regulations.
  • Assisted students with problem resolution through mediation and conflict management techniques.
  • Educated residents on university policies and procedures related to residential living.
  • Developed positive relationships with all members of the residence hall community.
  • Monitored assigned areas for cleanliness and security purposes.
  • Provided guidance to first year students transitioning into college life.
  • Participated in regular staff meetings with Resident Director.

Fast Food Crew Member

Chick-fil-A
Richmond, VA
06.2019 - Current
  • Greeted customers in a friendly and professional manner.
  • Provided excellent customer service by responding to inquiries promptly.
  • Took orders from customers over the phone or in person.
  • Assisted in training new employees on operations and customer service standards.
  • Adhered to company policies when dealing with difficult situations or customer complaints.
  • Handled customer payments securely following cash handling protocols.
  • Served orders to customers at windows, counters and tables.
  • Boosted customer satisfaction by quickly addressing and resolving complaints with food or service.

Camp Counselor

Hanover Parks And Recreation Department
Hanover, VA
06.2017 - Current
  • Facilitated group problem-solving discussions to build positive relationships among campers.
  • Provided guidance and support to ensure the safety of all campers in a variety of outdoor settings.
  • Created an environment conducive to learning by implementing positive reinforcement strategies.
  • Encouraged camper participation in recreational activities through enthusiastic leadership style.
  • Communicated regularly with parents regarding their child's progress at camp.
  • Engaged children in arts and crafts, singing, sports activities, games and field trips while maintaining safe environment.
  • Established and built relationships with campers to ease fears in new environment.

Education

Some College (No Degree) - Education

Radford University
Radford, VA

Skills

  • Customer Service
  • Engaging Personality
  • Reliable and Punctual
  • Reliable Team Worker

Timeline

Resident Assistant

Radford University
08.2023 - Current

Fast Food Crew Member

Chick-fil-A
06.2019 - Current

Camp Counselor

Hanover Parks And Recreation Department
06.2017 - Current

Some College (No Degree) - Education

Radford University

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DyAnne Kokro