Dylan Banning
La Habra,CA
Summary
Driven Food Runner with 5 years of experience working with restaurant teammates. Highly skilled at cleaning and organizing while addressing customer concerns with speed, accuracy and professionalism. Committed to customer satisfaction to resolve complex issues and win customer loyalty.
Overview
5
5
years of professional experience
Work History
Server/ Expeditor/ Food Runner/ Busser
Disneyland's Grand Californian Hotel
01.2019 - 10.2023
- Reset and cleaned tables quickly to prepare for new customers.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Trained new staff in bussing and cleaning procedures.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Delivered smooth and timely service to customers by offering additional silverware, extra napkins, and cleaning spills.
- Coordinated with kitchen staff to determine timely delivery and accuracy of food orders.
Cook/Dishwasher
Knotts Berry Farm
05.2018 - 10.2021
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Communicated closely with servers to fully understand special orders for customers.
- Kept kitchen clean and organized by performing daily maintenance tasks.
Education
Bachalor's - Playwriting And Screenwriting
Fullerton Community College
Fullerton, CA10.2023
General Education -
La Habra High School
La Habra, CA05.2018
Skills
- RBS Training
- Forbes Etiquette Training
- Table Bussing
- Table Setting
- Supply Restocking
- Suggestive Selling
- Food Running
- Guest Engagement
- Beverage Preparation
- Order Delivery Practices
Timeline
Server/ Expeditor/ Food Runner/ Busser
Disneyland's Grand Californian Hotel
01.2019 - 10.2023
Cook/Dishwasher
Knotts Berry Farm
05.2018 - 10.2021
Bachalor's - Playwriting And Screenwriting
Fullerton Community College
General Education -
La Habra High School
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