Dylan Barriguete
BROWNSVILLE,TX
Summary
Excited for a new opportunity, if selected I am confident in my abilities to perform this job. Team oriented and with problem solving skills, I consider myself a fast learner and flexible if needed.
Overview
2
2
years of professional experience
Work History
Customer Service Representative
Ac care
BROWNSVILLE, TX
11.2023 - Current
- Assisted customers with inquiries and provided accurate product information
- Resolved customer complaints and ensured satisfaction through effective communication.
- Provide team support in chat and teams making sure answered are accurate and prompt
- Assisted in the DA championship program resulting in lower corrections and accuracy
- Have helped train phone reps moving to email, making sure agents are ready before transition.
- Have assisted in multiple Spanish interviews to help determine wether candidate is fit for position.
Education
Premiere High School
Brownsville, TXSkills
- Customer support
- Product knowledge
- Complaint resolution
- Team collaboration
- Bilingual communication
- Problem solving
- Active listening
Timeline
Customer Service Representative
Ac care
11.2023 - Current
Premiere High School