Dylan Brecht
Lake Orion,MI
Summary
Motivated Shift Leader, helping other team members meet and exceed expectations using leadership. Talented trainer and operational problem-solver with line cook and server experience. Invested in building and watching over a team that delivers high-quality results to guest services.
Overview
5
5
years of professional experience
Work History
Shift Leader
Chris Lang
Lake Orion, MI
02.2023 - Current
- Upheld manager responsibility by keeping a civil workplace and helping out wherever in the restaurant, whether it be in the kitchen or bartending.
- Providing a great workspace to maintain a fun and smooth shift for employees.
- Providing exceptional customer service to guests for serving purposes or any complaints they might have.
- Handled escalated customer concerns and emergencies that occur in the building or on the phone.
- Monitoring employee performance so that it is upheld with corporate standards.
- Ensure staff are trained properly in all aspects of their duties.
- Closing the restaurant down, maintaining its cleanliness, and counting all the money for that day through servers and lottery.
- Adhere to all health code regulations with all food and equipment located in the building.
- Perform routine maintenance tasks, such as changing projectors, light bulbs, and broken equipment, as needed.
- Counted items for inventory purposes, such as paper products, food, and weighing liquor and beer kegs.
Baseball Umpire
Capac School District
Capac, MI
06.2020 - 08.2021
- Ensured all players, coaches, and spectators followed the rules of the game and complied accordingly.
- Made quick and decisive calls to maintain a fair game for both teams.
- Handled angry coaches and spectators in a calm manner to provide a safe and fun space for everyone.
Hay Loader
Mike Lauwers
Capac, MI
03.2020 - 07.2021
- Loaded hay bales into airtight bags during all forms of weather, cold and warm.
Education
High School Diploma -
Capac High School
Capac, MI09-2021
Some College (No Degree) - Health Sciences
Oakland University
Rochester, MISkills
- Hands on Learner
- Customer Service Management
- Quick thinker
- Team Leadership
- Employee Attendance Monitoring
- POS System Operation
- Issue Resolution
- Strong verbal and written communication
- Staff Training and Development
- Flexible Schedule
- Creative Problem-Solving
- Staff Supervision
- Team motivation
- Problem-Solving
- Rules Enforcement
- Goal Setting and Tracking
- Positive Attitude
- Sales and Upselling
- Shift Scheduling
- Quality Inspections
- Policy and Procedure Enforcement
- Cash Handling
- Inventory Counts
Timeline
Shift Leader
Chris Lang
02.2023 - Current
Baseball Umpire
Capac School District
06.2020 - 08.2021
Hay Loader
Mike Lauwers
03.2020 - 07.2021
High School Diploma -
Capac High School
Some College (No Degree) - Health Sciences
Oakland University
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