Dylan Brown
Gallatin,TN
Summary
Industrious Shift Leader invested in building a strong, motivated team to consistently deliver high-quality results against challenging targets. Documented success in supporting continuous improvement efforts and recommending measures to improve productivity. Strong technical and people management abilities.
Overview
6
6
years of professional experience
Work History
Shift Leader
Twice Daily
Whites Creek, TN
01.2023 - Current
- Facilitated orientation for new hires by instructing on tasks, safety regulations, and corporate guidelines
- Prepared end-of-shift reports for management review and approval
- Complied with company standards and policies, setting example for team members.
- Contributed to the assembly of coffee grinders, espresso machines, and frappe stands
- Performed routine cleaning and maintenance for an ice machine, plumbing systems, and sinks
Secretary
Shelter Insurance Agency
Hendersonville
07.2023 - 11.2023
- Answered incoming calls promptly and professionally, routing messages and facilitating requests as needed
- Demonstrated proficiency in Microsoft Office Suite, including Word, Excel, and Outlook
- Performed data entry and generated income reports
- Developed and implemented efficient filing systems to organize documents for easy retrieval.
Barista
Starbucks
Goodlettsville
02.2022 - 06.2023
- Demonstrated ability to successfully multitask multiple orders simultaneously without compromising product quality
- Operated and maintained multiple types of brewing equipment including grinders, blenders, and espresso machines
- Provided high-quality customer service to uphold company values.
Senior Sandwich Artist
Subway
White House
05.2021 - 02.2022
- Managed daily tasks including stocking, inventory management, sandwich preparation, and equipment maintenance.
- Maintained a clean and safe work environment in accordance with local health codes.
- Conducted regular disassembly, cleaning, and reassembly procedures on a range of appliances including soda machines, slicing equipment, fridges, and ovens
Cement Contractor
Mire's Construction
Greenbrier
04.2018 - 08.2020
- Developed expertise in formwork construction, reinforcement installation, and finishing techniques for cement works
- Operated various heavy machinery such as concrete vibrators, pavers, and power tools with proficiency
- Assisted with site preparation, paving and finishing operations to expedite concrete construction
- Inspected and maintained tools and equipment.
- Regularly lifted 50+ pounds
- Utilized heavy machinery like skid loader and backhoe to move large amounts of material during cement installations.
Education
High School Diploma -
Greenbrier High
04.2020
Skills
- Customer Service Management
- Equipment Troubleshooting
- Creative Problem-Solving
- Production Reporting
- Maintenance servicing
- Tools and Jobsite maintenance
References
Professional and personal references available upon request
Timeline
Secretary
Shelter Insurance Agency
07.2023 - 11.2023
Shift Leader
Twice Daily
01.2023 - Current
Barista
Starbucks
02.2022 - 06.2023
Senior Sandwich Artist
Subway
05.2021 - 02.2022
Cement Contractor
Mire's Construction
04.2018 - 08.2020
High School Diploma -
Greenbrier High