Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Dylan Chambers

Hutchinson,KS

Summary

Driven professional with a proven track record at OneMain Financial Group, excelling in staff management and customer relations. Enhanced team motivation and customer satisfaction, significantly boosting repeat business. Skilled in sales strategies and staff training, fostering a results-oriented environment. Demonstrates strong leadership and interpersonal abilities, ensuring high-quality service and operational excellence.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Assistant Manager

OneMain Financial Group
02.2021 - Current
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Generated repeat business through exceptional customer service.
  • Promoted teamwork within the workplace by encouraging collaboration among staff members on various projectstasks.

Certified Medication Aide

Trinity United, LLC
04.2019 - 02.2021
  • Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
  • Reduced medication errors by maintaining accurate documentation of administered medications.
  • Safeguarded patient privacy by adhering strictly to HIPAA regulations during all aspects of medication handling and administration processes.
  • Provided training and mentoring for newly hired Certified Medication Aides, promoting a consistent level of quality care across all staff members.

Certified Medication Aide

Sunshine Meadows Retirement Center
10.2018 - 02.2021
  • Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
  • Safeguarded patient privacy by adhering strictly to HIPAA regulations during all aspects of medication handling and administration processes.
  • Provided training and mentoring for newly hired Certified Medication Aides, promoting a consistent level of quality care across all staff members.

Associate

Walmart
10.2017 - 09.2018
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Developed and implemented strategies to increase customer satisfaction and engagement.
  • Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.

Ground Crew Member

Hutchinson Recreation Commission
04.2015 - 10.2017

Education

Bachelor - Agri Business

Fort Hays State University
Hays, KS

Associates - Science

Hutchinson Community College
Hutchinson, KS
05.2021

Diploma -

Hutchinson High School
Hutchinson, KS
05.2019

Skills

Customer Relations

Team motivation

Staff Training and Development

Staff Management

Sales Strategies

Microsoft Office

Customer Service

Pursuit Of Excellence

Certification

Life Insurance Licensed

Timeline

Assistant Manager

OneMain Financial Group
02.2021 - Current

Certified Medication Aide

Trinity United, LLC
04.2019 - 02.2021

Certified Medication Aide

Sunshine Meadows Retirement Center
10.2018 - 02.2021

Associate

Walmart
10.2017 - 09.2018

Ground Crew Member

Hutchinson Recreation Commission
04.2015 - 10.2017

Bachelor - Agri Business

Fort Hays State University

Associates - Science

Hutchinson Community College

Diploma -

Hutchinson High School

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Dylan Chambers