Dylan Cortes
Magnolia,Texas
Summary
Motivated [Job Title] with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Dependable [Job Title] successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
1
1
year of professional experience
Work History
Server
Pizza Hut
01.2023 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Bussed and reset tables to keep dining room and work areas clean.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Shop Hand
Fellco Tractor And Tree
06.2022 - 12.2022
- Used hand trucks and forklifts to load, unload, and transport items.
- Constructed and dismantled components and gathered materials for repairs, maintenance, and new installations.
- Supported production needs by performing routine tasks using standard procedures and equipment.
- Monitored machinery to identify concerns, make corrections, or report complex problems.
- Maintained compliance with all safety procedures when operating [Type] equipment and [Type] tools.
- Maintained organized work area by cleaning and removing hazards.
- Organized and prepared workstations and materials needed for operations to maximize productivity.
- Met production targets and tight deadlines by collaborating closely with team members.
- Inspected finished products for quality and adherence to customer specifications.
- Performed general equipment maintenance and repair to minimize downtime.
- Made sure that products were produced on time and are of good quality.
- Inspected products and machines to maintain quality and efficiency.
- Tested products or subassemblies for functionality or quality and troubleshot problems with equipment, devices, or products.
- Investigated processing errors and malfunctions, resolving issues with minor machine repairs.
Education
High School Diploma -
Magnolia High School
Magnolia, TX05.2023
Skills
- Patron Rapport
- Cool Under Pressure
- Sales Expertise
- Corrective Actions
- Cash Handling
- Ability to Lift 30 Pounds
- Conflict and Complaint Resolution
- Warm and Friendly
- Hospitality Service Expertise
- Adaptable and Flexible
- Stocking and Replenishing
Timeline
Server
Pizza Hut
01.2023 - Current
Shop Hand
Fellco Tractor And Tree
06.2022 - 12.2022
High School Diploma -
Magnolia High School
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