Dylan Cruz Macedonio
Hapeville,GA
Summary
To obtain a job that allows me to craft my leadership and creative skills to further boost a company's mission. I have had 4+ years of customer service, which helped customers feel the warmth of my service and time of volunteering that help me connect with other individuals.
Overview
5
5
years of professional experience
Work History
Cashier
Schlotzsky's Deli
Hapeville, GA
09.2021 - Current
- Assisted customers with menu selections, enhancing overall dining experience.
- Resolved customer inquiries and complaints effectively, ensuring satisfaction.
- Greeted customers entering store and responded promptly to customer needs.
- Collaborated with kitchen staff to streamline order accuracy and timeliness.
- Cultivated warm relationships with regular customers.
- Assisted in training new team members on sandwich preparation techniques and customer service skills.
- Kept workplace clean and organized in line with restaurant policies.
Volunteer
Academy Theatre
Hapeville, GA
04.2025 - 04.2025
- Helped with casting for Third Act Dating
- Streamlined audition processes, improving efficiency in scheduling and follow-ups.
Volunteer
Windmill Arts
East Point, Georgia
04.2025 - 04.2025
- Assisted in checking-in audience for Blueprint Play Festival
- Maintained cleanliness and organization of concession stands, enhancing overall customer experience.
- Operated POS systems proficiently for accurate order processing and payment collection.
Education
Bachelor of Interdisciplinary Studies - Interdisciplinary Studies- Acting
Georgia State University
Atlanta, GA12.2026
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Video editing
- Creativity and innovation
- Software upgrades
- Excellent communication
- Attention to detail
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Volunteer
Academy Theatre
04.2025 - 04.2025
Volunteer
Windmill Arts
04.2025 - 04.2025
Cashier
Schlotzsky's Deli
09.2021 - Current
Bachelor of Interdisciplinary Studies - Interdisciplinary Studies- Acting
Georgia State University