Dylan Drennan
Vancouver,WA
Summary
I pride myself with what I do and how I do it. I am a resourceful sales professional offering many years of successful sales expertise. Enthusiastically pursuing a role in which to apply extensive leadership knowledge and sales skills within a dedicated team.
Overview
11
11
years of professional experience
Work History
Territory Sales Representative
Williams Form Engineering Corp.
Portland, OR
09.2022 - Current
- Collaborated closely with internal teams to ensure seamless order processing and timely delivery of products.
- Educated clients on latest product updates and enhancements, keeping them informed and engaged with brand.
- Expanded network through attending industry events and conferences, establishing valuable connections and insights into market trends.
- Drove customer satisfaction and loyalty, conducting regular follow-up meetings to understand and address their evolving needs.
Inside Sales Representative
Williams Form Engineering Corp.
Golden, CO
05.2019 - 09.2022
- Answered customers' questions regarding products, prices, and availability.
- Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
- Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
Assistant Store Manager
Sketchers USA
Westminster, CO
04.2018 - 04.2019
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Sales and Leasing Consultant
Medved Autoplex
Wheat Ridge, CO
09.2017 - 03.2018
- Enhanced customer satisfaction through prompt and efficient handling of inquiries, resolving issues, and providing exceptional service.
- Maintained comprehensive knowledge of available inventory, pricing, promotions, and market trends to provide accurate information to clients.
- Used CRM software to record customer interactions and track general sales activities for review and follow-up.
Store Manager
Brookstone
Westminster, CO
04.2015 - 05.2017
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Sales Associate
Brookstone
Westminster, CO
08.2014 - 04.2015
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
Associate Of Applied Science - Civil Engineering
Red Rocks Community College
Denver, COSkills
- Sales strategy development
- Territory management
- Problem-solving
- Active listening
- Market research
- Relationship building
- Self motivation
Timeline
Territory Sales Representative
Williams Form Engineering Corp.
09.2022 - Current
Inside Sales Representative
Williams Form Engineering Corp.
05.2019 - 09.2022
Assistant Store Manager
Sketchers USA
04.2018 - 04.2019
Sales and Leasing Consultant
Medved Autoplex
09.2017 - 03.2018
Store Manager
Brookstone
04.2015 - 05.2017
Sales Associate
Brookstone
08.2014 - 04.2015
Associate Of Applied Science - Civil Engineering
Red Rocks Community College