Summary
Overview
Work History
Education
Skills
Interests
Work Availability
Affiliations
Software
Work Preference
Languages
Timeline
CustomerServiceRepresentative
Dylan Groves

Dylan Groves

Summary

Dynamic Sales Associate with a proven track record at Lowes Hardware, excelling in customer service and inventory tracking. Demonstrated ability to enhance customer satisfaction and drive repeat business through exceptional service and problem-solving skills. Skilled in teamwork and collaboration, consistently meeting deadlines in fast-paced environments.

Developed skills in fast-paced retail environments, ready to transition into new field. Demonstrates keen ability to connect with customers and facilitate positive interactions. Committed to leveraging these transferrable skills in dynamic and collaborative setting.

Offering strong interpersonal skills and natural ability to connect with customers, eager to learn and develop in sales environment. Brings understanding of sales techniques and customer engagement strategies. Ready to use and develop communication and organizational skills in a information tech role.

Overview

3
3
years of professional experience

Work History

Sales Associate

Lowes Hardware
03.2022 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.

Education

High School Diploma -

Neshaminy High School
Langhorne
06-2022

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Multi-tasking strength
  • Goal oriented
  • Flexible schedule
  • Stocking and receiving
  • Meeting deadlines
  • Retail store operations
  • Inventory tracking

Interests

  • Tech enthusiast, passionate about exploring the latest advancements and innovations
  • Artificial Intelligence (AI) and Machine Learning
  • Coding and Programming
  • Web Development and Design

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Affiliations

  • Bucks County Community College

Software

Java

SQL

Visual Basic

Work Preference

Work Type

Full TimePart TimeInternshipContract WorkGig Work

Work Location

On-SiteRemoteHybrid

Important To Me

Career advancementPersonal development programs4-day work weekWork from home optionPaid time off

Languages

English
Native or Bilingual

Timeline

Sales Associate

Lowes Hardware
03.2022 - Current

High School Diploma -

Neshaminy High School
Dylan Groves