Summary
Overview
Work History
Education
Skills
Timeline
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Dylan Haller

Summary

Dedicated foodservice professional with strong relationship-building and time management skills in fast-paced environments. Excels in delivering impeccable service to diverse tables while optimizing operations through effective guest engagement and workload management. Committed to enhancing customer satisfaction and fostering loyalty by ensuring positive dining experiences.

Overview

4
4
years of professional experience

Work History

SERVER

Topgolf
Alpharetta, GA
05.2024 - Current
  • Resolved food mistakes swiftly to maintain service quality and guest satisfaction
  • Ensured guest satisfaction through attentive service and prompt resolution of issues
  • Provided expert recommendations on wine and liquor selections to enhance guest experience
  • Recorded customer orders at the point of sale
  • Running alcohol and non alcoholic drinks
  • Memorizing the menu
  • Bussing tables
  • Rolling silverware and completing side work
  • Teaching new servers

SERVER

Longhorns
Alpharetta, GA
10.2023 - 01.2024
  • Monitored customer tables to identify service needs and preferences.
  • Executed upselling strategies to enhance customer experience and increase sales.
  • Supported team during busy shifts by providing hands-on assistance.
  • Sanitation and safety
  • Shift preparation
  • Team collaboration
  • De-escalation

SERVER

Cheesecake Factory
Buckhead, GA
05.2022 - 02.2023
  • Delivered prompt and attentive service to enhance customer satisfaction
  • Anticipated customer needs to elevate overall dining experience
  • Provided detailed menu guidance to customers
  • Coordinated table assignments to maximize service efficiency
  • Managed order processing efficiently
  • Credit and cash transactions

Education

High School Diploma -

Union Grove High School
McDonough
05-2020

Some College (No Degree) - BUSINESS

Gordon State
Barnesville, GA

Some College (No Degree) - Business

Chattahoochee Technical College
Marietta, GA

Skills

  • Menu knowledge
  • Cash register operation
  • Customer service
  • Guest engagement
  • Efficient service
  • Allergen and dietary fluency
  • Operational efficiency
  • Problem solving
  • Critical thinking
  • Strong communication
  • Teamwork
  • Multitasking

Timeline

SERVER

Topgolf
05.2024 - Current

SERVER

Longhorns
10.2023 - 01.2024

SERVER

Cheesecake Factory
05.2022 - 02.2023

High School Diploma -

Union Grove High School

Some College (No Degree) - BUSINESS

Gordon State

Some College (No Degree) - Business

Chattahoochee Technical College
Dylan Haller