Dylan Lathers
Cleburne,TX
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Recent Graduate of Hill College Police Academy. I passed the TCOLE exam for Basic Peace Officer License. I’m wanting to start my Law Enforcement career as soon as I can.
Overview
5
5
years of professional experience
Work History
Delivery Driver
Papa John's Pizza
Burleson , TX
09.2023 - Current
- Received daily delivery instructions and route assignments from dispatch.
- Ensured accurate completion of all paperwork associated with deliveries.
- Inspected delivery vehicle to ensure optimal safety and performance prior to each trip.
Quality Control Technician
Cardinal Glass Industries
Durant, OK
07.2022 - 04.2023
- Performed visual and dimensional inspections of components, assemblies, and products to ensure compliance with customer specifications.
- Monitored production processes for quality control purposes, ensuring that all work is completed according to established standards.
- Evaluated product performance by conducting tests such as functional testing, stress testing, and burn-in testing.
- Analyzed data collected during the inspection process in order to identify trends or patterns related to product defects or malfunctions.
Assistant Store Manager
Hibbett Sporting Goods
Cleburne , TX
09.2021 - 01.2022
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
- Developed strategies for increasing store profitability by analyzing financial data and implementing cost-saving measures.
Customer Service Manager
Walmart
Burleson, TX
05.2019 - 04.2021
- Provided exceptional customer service to ensure customer satisfaction.
- Developed and implemented strategies for providing excellent customer service experience.
- Reviewed customer feedback and complaints to identify areas of improvement in customer service processes.
- Assigned tasks to appropriate personnel based on their skill level and availability.
Education
Police Academy
Hill College
Hillsboro, TX05-2024
Diploma
Crowley High School
Crowley, TX05-2015
Skills
- Complaint resolution
- Scheduling
- Microsoft Office expertise
- De-Escalation Techniques
- Active Listening
- Sales expertise
- Adaptive team player
- High-energy attitude
- Quality Control
- Customer Service
- Follow-up skills
- Executive management support
- Senior leadership support
- Staff Training
- Problem-solving abilities
- Conflict de-escalation
- Defensive tactics training
- Integrity and Honesty
- Law Enforcement
- Physical Fitness
- Investigative skills
- Planning and coordination
Timeline
Delivery Driver
Papa John's Pizza
09.2023 - Current
Quality Control Technician
Cardinal Glass Industries
07.2022 - 04.2023
Assistant Store Manager
Hibbett Sporting Goods
09.2021 - 01.2022
Customer Service Manager
Walmart
05.2019 - 04.2021
Police Academy
Hill College
Diploma
Crowley High School