Dylan Lee
Menifee,CA
Summary
Passionate and driven aspiring finance professional with a solid foundation in investment concepts, having passed the Securities Industry Essentials (SIE) Exam. Quick learner with strong analytical skills, eager to grow in the finance industry. Open to constructive feedback and highly adaptable, committed to delivering results in fast-paced, dynamic environments.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Server
Luke’s On Front
Temecula, CA
11.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Concessions Supervisor
Levy Restaurants
Oceanside, CA
08.2024 - 02.2025
- Manage multiple concession stands and coordinate operations across them throughout events.
- Assist and lead team members, ensuring a safe and efficient work environment during service hours.
- Greet, direct, and respond to guests, providing assistance and addressing inquiries promptly.
- Know menu offerings, including presentation and pricing details.
- Ensure proper inventory control and safe handling of products and equipment.
- Follow cash-handling policies, including ensuring accuracy and adherence in financial transactions.
- Maintain food safety and sanitation standards, in line with health regulations.
- Perform other duties as assigned, according to operational needs.
Service Professional
Olive Garden
Menifee, CA
01.2024 - 11.2024
- Execute a wide variety of front-of-house roles—serving, bartending, hosting, and sometimes prepping to-go orders.
- Coach and support servers in the dining room, fill in service gaps, and ensure guest satisfaction.
- Manage areas like the expedite window (expo), help with inventory counts, and step up when there’s staff absence or during busy volumes.
- Exercise limited managerial duties, such as overrides (e.g., comping meals, voiding items, clock adjustments) with proper authorization.
- Give out employee breaks and manage shift labor, ensuring compliance with labor laws and smooth team coverage.
- Perform table touches—checking in with guests, addressing complaints, and resolving service issues to maintain hospitality standards.
Education
Elsinore High School
Wildomar, CA2023
Skills
- Strong work ethic
- Exceptional customer service
- Memory retention
- Customer service
- Relationship management
- Task prioritization
- Customer feedback management
- Positive and professional
Certification
SIE Exam (FINRA) – Passed August, 2025
Timeline
Server
Luke’s On Front
11.2024 - Current
Concessions Supervisor
Levy Restaurants
08.2024 - 02.2025
Service Professional
Olive Garden
01.2024 - 11.2024
Elsinore High School