Dylan Mason
Punta Gorda,FL
Summary
A committed professional with retail and human resources experience. Competent in training, employee relations, performance management, and talent acquisition. Skilled in retail management, customer service, and sales techniques, providing smooth business operations and outstanding customer experiences. Proven ability to balance organizational goals with employee needs while increasing productivity and engagement.
Overview
5
5
years of professional experience
Work History
Club Coordinator/Human Resources
Bj’s Wholesales Club
01.2021 - Current
- Publishing job openings, finding applicants, setting up interviews, vetting candidates, and working with the hiring manager to coordinate the hiring process
- Creating and executing a new hire onboarding procedure that includes introducing them to the company's culture, rules, and necessary documentation
- Managing payroll, overseeing employee benefit plans, and making sure of compliance with compensation regulations.
- Tracking payroll, managing employee timesheets, and producing reports with HR software.
Sales Consultant/Customer Service Representative
Best Buy
10.2019 - 01.2020
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Helped customers complete purchases, locate items.
Education
High School Diploma -
Charlotte High School
05-2020
Skills
- Customer service
- Multitasking and organization
- Motivational leadership
- Cross-functional teamwork
- Schedule management
- Reliability
- Microsoft office
- Microsoft Excel
- Interpersonal skills
- Computer proficiency
Timeline
Club Coordinator/Human Resources
Bj’s Wholesales Club
01.2021 - Current
Sales Consultant/Customer Service Representative
Best Buy
10.2019 - 01.2020
High School Diploma -
Charlotte High School
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