Dylan McDougall
Granada Hills,CA
Summary
Sales Associate who is dedicated to delivering exceptional customer service, with a primary focus on cultivating enduring customer relationships and fostering repeat business. An outgoing and proactive team member, adept at taking initiative and collaborating seamlessly with diverse groups to ensure the smooth and efficient operation of our business.
Overview
5
5
years of professional experience
Work History
Sales Associate
AusSam Candy
02.2019 - Current
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Engaged with customers to effectively build rapport and lasting relationships.
- Processes weekly delivery: Checks items in from packing slip/purchase order. Enters new inventory into system, prices products, and stocks shelves with said products.
- Solved customer challenges by offering relevant products and services.
Education
Associate of Arts - Psychology
Moorpark College
Moorpark, CA05.2025
CHSPE -
Granada Hills Charter High School
Granada Hills, CA05.2019
Skills
- Sales Training: Provide comprehensive sales training to new hires, instilling our business's proven sales techniques for customers retention
- Customer Service: Effectively addresses customer concerns and inquiries, ensuring they feel valued and heard through attentive and empathetic communication
- Data Entry: Enters product data, maintaining the accuracy and integrity of our digital and physical inventory
- Phone Etiquette: Demonstrates exceptional telephone etiquette, professionally handling incoming calls, taking messages for managers, and promptly relaying vital information to the appropriate recipients
- Time Management: Exhibits strong time management skills by efficiently managing projects with defined deadlines, delivering high-quality results in a timely manner
- Inventory Management: Proactively monitors and manages inventory and product levels, ensuring the store remains well-stocked with our top-quality products
- Customer Service: Efficiently addresses customer needs to assure a positive experience for both new and returning customers
- Strong Interpersonal Skills: Regularly converses with customers from diverse backgrounds to assure that they feel welcome and wanted in our business
Product Experience
Seasoned hiker with a comprehensive understanding of the diverse range of equipment and gear that cater to the unique needs and preferences of outdoor enthusiasts.
Timeline
Sales Associate
AusSam Candy
02.2019 - Current
Associate of Arts - Psychology
Moorpark College
CHSPE -
Granada Hills Charter High School