Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Server
Pho Lee
05.2023 - Current
Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Maximized table turnover rate by efficiently managing reservations and seating arrangements.
Maintained a clean and orderly dining area for an enjoyable guest experience.
Handled cash transactions accurately, contributing to balanced daily financial reports.
Insurance Producer
Southeastern Benefits
07.2023 - 10.2023
Increased client satisfaction by providing personalized insurance solutions tailored to individual needs.
Boosted policy sales through effective communication of product benefits and features.
Developed strong relationships with clients, fostering trust and loyalty for long-term business growth.
Collaborated with underwriters to ensure accurate risk assessment and appropriate coverage options.
Server
Good Ol Boys Restaurant
07.2019 - 10.2022
Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
Assisted in training new hires, providing guidance on restaurant standards and best practices.
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Education
Bachelor of Arts - Finance
Auburn University
Auburn, AL
12.2024
High School Diploma -
White Plains High School
Anniston, AL
05.2019
Skills
Sales Expertise
Bill Computation
Relationship Management
Sales Techniques
Producer License in Alabama
Relationship Building
Marketing strategies
Time management
Attention to detail
Organizational skills
Problem-solving abilities
Data analysis
Leadership
President Sigma Tau Gamma Fraternity at Auburn University (January 2023–December 2023)